ClickUp Reviews

Patricia A.Senior Multimedia Account Executive

5.0

I use ClickUp to plan and improve the conversation between work groups. We are a plant that produces calendars, so we use it to create and maintain schedules for production, purchasing, specific projects such as exhibitions and new product launches. We also use it as a one-stop shop to have access to all important information, so we can help administrative staff remotely. We are looking to automate as many processes as possible, so we investigated how to do this using ClickUp. The 'ClickUp' button is the representation of our commitment to digital transformation, because of this we value the diversity of features and the possibility to tailor it to our particular needs. Review collected by and hosted on G2.com.

Dan L.Small-Business(50 or fewer emp.)

0.0

The core product is solid. It's good for organization. Review collected by and hosted on G2.com.

Aneet C.Product manager

4.5

Simply love the vast range of templates, ClickUp also has the best UX amongst the category leaders, I have seen this platform grow from scratch to being one of the most sort after PM tools. ClicksUp's journey has been an interesting one as It has a made a huge impact in a very short space of time in comparison to legacy PM tools like Jira, MS Projects and Smartsheets which have been built over a span of 2 decades. Review collected by and hosted on G2.com.

Beau S.D

0.0

I have spent two weeks trying to get it to work. I prepaid for a year, yet can't get any tech support. They do not have a phone number - everything is through email and can take anywhere from 4 hours to days to receive a response. Despite countless emails, my account is still unable to create folders from my template (to be specific, it worked for the first 5 days, then stopped for a day, then was sporadic with about a 30% success rate today). I have logged out, tried multiple browsers, restarted my computer, yet it still won't work. I cannot in good conscience recommend this to anyone unless they like to be frustrated and lose days of work. Review collected by and hosted on G2.com.

Matthew B.Senior Software Engineer

0.0

It is incredibly slow, buggy, and has a horrendous UX design. Numerous layout shifts cause misclicks. Review collected by and hosted on G2.com.

Fernando V.CEO

0.0

The platform is full of bugs and issues. Document and tasks are disappearing; sometimes, the system is so slow that the team can't work; reports are too simple. Review collected by and hosted on G2.com.

Adriana S.Health, Wellness and Fitness

5.0

I was using Monday to automate my company operations, but with ClickUp I do better because I could track the time with my remote team and have better results in automation. Is the best for project management, I highly recommend it.

Rahul D.Information Technology and Services

5.0

it is easy to customize and it has a wide range of features.it has user friendly interface.

Laura H.Hospital & Health Care

5.0

ClickUp is used to efficiently monitor tasks and time spent. ClickUp has been a fantastic assistance in supplying documentation and tracking right time on each work, as well as keeping the data logged securely so that we can examine it at any time.

Andrea M.Information Technology and Services

1.0

Bad customer service, speed and stability overall

Keith T.Computer Software

1.0

didn't follow agile or other methodologies, though very flexible, but also annoying with the administrator features

Nikki K.Higher Education

1.0

I found it very hard to use. I am very tech savvy but people in my team are not as app friendly. I found it impossible to use, as did my co-workers

Jeff HarrisonHead of Group Technology

10.0

We use it for effective performance in managing simplified tasks, not recurrent if not of utmost urgency when activities accumulate due to the high concentration of work in the organization. ClickUp has responded when we need it; the tools and functions can greatly simplify workflow, team management, task assignment, and more.
It is effortless to use and allows us to organize all tasks. I like its interface; it is intuitive and gives a fascinating visualization to clarify searches for missed tasks. The support is excellent, excellent for complicated answers. The work structure is much better since I am using it.

Jeff DunnOwner and Instructional Designer

10.0

I use [ClickUp] to manage project timelines, progress, invoices, and challenges.
Categorizes different topics Easy-to-use GUI interface Nice app Keyboard shortcuts

Verified UserC-Level Executive

10.0

We use ClickUp to manage our team projects + support ticket (via the integration it has with many others tools) + manage our SOP. ClickUp is great because you can setup a lot of type of data structures, so you don't need a thousand tools to manage a lot of different projects. You can create kanban view (useful for agile teams for example), list views, documents view (useful for SOP management), embed google docs, etc... etc...
Manage complex projects Integrations All-in-one place to manage everything you want

Verified UserAdministrator

1.0

Our entire company uses ClickUp to manage complex workflows.

Verified UserExecutive

3.0

We chose ClickUp after we tested Monday.com - which was quite expensive as we had to pay for every user, even people who maybe have to set a comment less than once a month. Unfortunately, the ClickUp UI isn't as intuitive as Monday.com, so it's pretty hard for us to convince our colleagues to get started using it. ClickUp has massive issues with its Information Architecture, and UX - with Spaces Folders, List, Docs, and somehow everything can be nested everywhere. For Example, I share spaces with many users from a service company - all users have been "Guests." ClickUp let me do that, but it's not possible for guests to access Docs directly in a "Space". The ClickUp support instructed me that I have to add docs into a "Folder" to be able to share them. I had to change the whole structure because when I asked if they would fix the "bug", the answer was it works as intended! Luckily not many of my Team members have started using ClickUp, so are able to switch the platform a third time (or just go back to simple google spreadsheets)
Comments in docs are horrible, it's super hard to find where the user left the comment in the doc Sharing - doesn't work to Guest always Horrible Information Architecture - some things are not discoverable at all Onboarding colleagues. - this tool has a very high learning curve. People do not like to start using it.

Verified UserC-Level Executive

3.0

We use ClickUp for everything we can do like time and project management, problem tickets, and resolution. We built our Wiki in it. It contains our test plans, onboarding, and personnel records. We use it to run marketing as well. We require ClickUp for people to be paid. We use all the features we can. I've hired their professional services. The real problem is there are no reports. You can't calculate anything in ClickUp. You can't get any details without exporting the information to Microsoft Excel.
Reporting doesn't exist, in my opinion. Integration to reporting tools doesn't exist, I believe. There are no calculations in the fields. ClickUp does not even do sums I've found.

Nicholas B.Lead Content Writer and Strategist

5.0

ClickUp is an all-in-one productivity tool that's the right balance of powerful and easy-to-use for freelancers. I use it for everything from word processing to tracking deadlines and managing complex projects for my clients. ClickUp is the first thing I open in the morning to know what I have to do that day, and I'm usually checking in multiple times a day. It's been a great help.

Cassandra I.Marketing Content Specialist

5.0

This is the one application that I recommend to friends again and again. It's the best way to manage projects and get tasks done while maintaining visibility with other team members when necessary. If there's ever an issue, ClickUp is there to help and listen. I'll be a ClickUp user for life if the product continues to develop like it has in the past years.

Moses Lookman K.Software Engineer

4.0

Overall, I've had a really positive experience with ClickUp. It's been a very useful tool for me, and I've been able to customize it to fit my needs. I also like that it's constantly being updated with new features and improvements. It's clear that the team behind ClickUp is working hard to make it the best tool it can be.

Ray K.Copywriter, Editor

5.0

Our overall experience with ClickUp has been positive. It's a powerful tool that has streamlined our project management and collaboration. While the learning curve was initially steep, the benefits we've gained in terms of organization and efficiency have been well worth the effort.

Nia P.CEO

5.0

I'm a ClickUp Stan! I use ClickUp for just about everything and don't plan to stop anytime soon. It works amazingly and is the first thing I recommend to clients.

Kristina A.Bookkeeper

3.0

Click up revolutionized the back end of our team by showing us the possibilities when it comes to task and project management,