WrikeUsed by 68% Professionals

Wrike Reviews

Free | Paid

4.2

/5

(Alternatives.co rating)
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Wrike is a collaboration and project management software that small firms and entrepreneurs may use to manage tasks and projects. With Wrike's wide and comprehensive capabilities, you can fuel your team's performance, improve customer experience, and accelerate the growth of your organization.

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Wrike
4.2
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G2
4.2
Top Comments by G2
Positive Comments
  • Victor M.Implementation Engineer
    Review
    5.0

    I'll say this first, Wrike felt intimidated. After messing around with it and seeing how other co-workers use Wrike, I slowly picked it up. It makes a good checklist of things I need to do if you add the chrome plug-in as a companion. I see what gets assigned. I LOVE when you reference another wrike, you can see the status of it in the description of another. Very handy! Conveniently, Wrike contains a few forms of automation that lift some repetition from your workload. Without that, it wouldn't be as helpful as other task management systems available in the market. I like how the eco-system allows mentioning other users within a comment or Wrike task. It helps involve the correct people to get the jobs completed. Another feature that is VERY useful for me is the tags. Tagging helps me know where this Wrike is related to, which makes everything come together. As I mentioned before, going into it without help is very discouraging since it's a complex web API with many moving parts. I think to myself, how do I add custom rules to automate some tasks? Unfortunately, you need to dig for that answer since it's not straightforward. I would like it if Wrike provided an easier way to implement the chrome plug-in and have a way to make templates via the plug-in. It would make managing my tasks substantially easier if that were possible. It's solving a lot of organizational task management issues. It helps keep everyone on point about what you should be doing and when the task is due. Helps that when I go OOO, it notifies project managers that I won't be available. Another way it's helping me is by providing a way to track how much time I spend on each task. By using the timer, I can estimate how much I take and figure out a way to optimize my time and know how to allocate that time to essential tasks that require my attention more. Other things that help me solve are keeping everything in one place and showing me what's related to which Wrike.

  • Arjun S.Conversational AI Officer
    Review
    5.0

    I believe I can say this on behalf of all the users in my organization that the user interface of Wrike is easy to get used to and understand. It is regularly updated, and the bugs that are found might be solved quickly because I have never come across any bugs in the entire duration I have used Wrike to manage tasks and projects. Another thing that I love the most about Wrike is its mobile application. It allows us to use it from anywhere and expect the same user interface and productivity that we use on the web browser of our computer system. It also becomes convenient as we can manage all our tasks while traveling. There aren't many problems that I can think of, but there is always scope to improve something, and the things I noticed while using Wrike was that the tasks created a long time ago are really hard to find once they are completed or when it's been a while since those tasks have been accessed. There were plenty of such instances where we had to put in a lot of time trying to find old tasks, especially if you do not recall a keyword that was used in the title of the task. Another important bug that should be looked into is that when typing in the description box of a task, an email is sent to all the stakeholders even before you finalize the content of the description, which is a hassle. A delay or pause should be added, or if one already exists, it should be increased so that an email is sent to the stakeholders only after the entire description is added to the task. It has helped our organization in many ways: Helped our organization managing projects between different users, teams, internal stakeholders, and external stakeholders. Helped our organization in saving a significant time and effort. Helped our organization in keeping a track of our tasks and allow us to follow up on work easily.

  • Caitlin B.Assistant Agency Manager
    Review
    5.0

    I love the consistency and transparency that we have with our team when using Wrike! We used to use too many spreadsheets and manila folders to track all of our jobs, which frequently got lost and resulted in staff wandering the office to look for the missing folders. Since we implemented Wrike, we now know the status of all jobs with a click of a mouse! Some of my team have struggled with the switch over to the Wrike New Experience. At first, I also struggled with the transition, however since I have been using it for a few months, I now see the benefits and why Wrike made the decision to make the changes that they did. I am looking forward to continued improvements, as I have seen them steadily since we implemented Wrike in 2019. One problem that we always had prior to Wrike was not ever knowing the status of a project without asking every person that was assigned to it. With Wrike, you can easily check the status of all projects without having to take up anyone else's time. Another problem that we were experiencing was a lack of timely responses due to too many emails in our inbox. They were getting mixed up vendors, clients, and internal emails. With Wrike, we have almost completely eliminated inter email communication and have moved that to strictly Wrike. This allows for a much more organized email inbox to be utilized with clients and vendors only.

Negative Comments
  • Kelly H.Office Manager
    Review
    0.0

    Peer community where people can unite in being baffled at the bad UX and the refusal to implement basic things. I can update the due date on tasks without clicking into a task . Wrike continues to make their product worse. During their last rollout they removed the ability to see your project list at the same time as your task dashboard. Refuses to create a way to migrate a list of tasks from a template into a project. Something like 20 different threads are devoted to this request, all with their "required 60 upvotes", but they refuse to implement something as simple as Multiple Task Copying. What? So if you have a project that has, say, 40 tasks that always are included, you can't simply create a template and copy all of them into a project. J ust as a quick insight into their TERRIBLE UX. Want to search for something? Their search function doesn't provide results for partial words (like EVERY OTHER search engine out there). So, for instance, we give project project names "PJ12345". If I search just "12345" the project will NOT come up. I need to put the full and complete search term (in this case PJ12345) - partial search terms will yield NO results. This is so basic. Project list is continually recollapsed every time you are forced to click away from it. So if you have projects sorted into many submenus, and you want to do a topdown review of projects, or view the list of projects within one sub-menu you continually have to click Every Single Menu to expand. Basically their UX team is SO BAD AT THEIR JOB, and they refuse to implement really basic functioning and hear feedback on it I would use a different product. If you are hoping for a product where the UX team is empathetic and able to think of how the user actually using a product, then you will be disappointed. People in the peer forum have been begging for so many basic features, and no matter what they will not implement them. The changes they made with their New Wrike Experience have probably added 30% more clicks in my use of the product. I am honestly shocked how they removed basic features that were already programmed, so why not keep them? Their gantt charting is fine. Also if you plan on using a search feature to scour your projects, this may not be the product for you since their search feature doesn't have the basically functionality to return partial search terms. So if you type only part of a word (lets say youre searching for a name Frederick or Fredric, but you're not sure of the spelling. If you search "fred", there will be NO results. This is so silly.) We used to love this product for task management and project management. We used the gantt charting as well. However with their latest updates its been very tedious and inefficent to use Wrike for the primary reasons we bought it. For top-down project review meetings, it involves many more clicks now. For task management, you are often clicking from task dashboard over to (unexpanded for some reason) project list, and back and forth. You used to be able to view both at once. No more.

  • Staci C.Marketing Strategist/CEO
    Review
    0.0

    Workload management Detailed task management there was not one thing we liked about Wrike If you are a marketing agency do not use unless you want to pay high dollar for an excel spreadsheet with horrible customer support. We engaged with Wrike after reviewing multiple project management solutions to help with managing our agency. After multiple phone calls with the sales rep and him showing us the demo account, we landed on an agreement with Wrike with very specific needs we needed to solve for. 1. Workload management, 2. Management of Retainer and Project Client billables and reporting including time roll-up, 3. Integration with our account software to eliminate manual invoicing 3. Planning option to share with clients for transparency and detailed planning. We were given access to a demo account and played around with it as much as we could however, we were not sure how to set up the account because the reps demo account was not structured for agency management even though he pushed the fact Wrike is built for agencies. We signed-up trusting that all of our primary needs would be solved for even paid for professional consulting. We were then given a consultant who didn't know anything about agency management and we walked away extremely worried that we received the classic bait and switch. Sales reps sells you a product. Ops tells you sorry we can't solve for your needs. We were given another consultant who tried to solve for our needs however after three meetings he was not able to fully help us. We even reach out to tech support and they told us we could not do what we needed to do. We found that roll-up times were wrong, reports were wrong, we could do billing even exporting. Then when I informed our account manager that the solution that we were sold and the requirements we laid out were not being met by their software I received 0 response until after 3 follow-ups. Then he brought in his Regional Manager who again just said he couldn't help us. After the blatant lack of customer support from these two and them only allowing us 30 minutes of their time, I demanded to speak to the VP of Sales. His response was nice and cordial unlike the other two reps we dealt with. However, as the trend of Wrike, no one again followed up after our call. I offered to pay for what we have used and the consulting but there is no way I'm paying $8k for a product that was sold to me and promised would work for our needs and doesn't. Customer support is the absolute worst, sales will sell you anything. If you are a marketing agency and only want a glorified task management system then spend the money however, we lost a lot of functionality going from Teamwork to Wrike. Teamwork solved for 80% of our needs - Wrike solved for 30%. These worst decisions for a marketing agency project management solution and even worst customer support.

  • Verified User in Non-Profit Organization ManagementSmall-Business(50 or fewer emp.)
    Review
    0.0

    The program itself is helpful in monitoring large projects with lots of moving parts and multiple people with varying responsibilities, but a lot of front loading is required to make it useful. Wrike operates on a no-notice auto billing for full year subscriptions. Our organization had planned to cancel for the upcoming year, but was billed only a couple of days before we asked for cancellation. I had asked for a refund to be issued (as this charge is for the upcoming year and our organization is unable to use this program at this time) and was told that they do not issue refunds. Period. I am very disappointed that they are unwilling to work with their customers and operate on a no-notice auto billing cycle with not opportunities for modification, based on fine print in their user agreement. There is no way to speak to a human being about this issue either as Wrike operates exclusively on a contact form / email chain. I find it interesting that this review platform requires you to have positive things to say about this service even if you don't really have anything positive to say. Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so can you please contact me directly at ambassadors@team.wrike.com. We would love to make things right if you give us another chance.

GetApp
4.3
Top Comments by GetApp
Positive Comments
  • Cengiz Barkn .Computer Games
    Review
    5.0

    Wrike is an incredibly helpful project management tool that makes it easy for teams to collaborate and get work done. The interface is simple and intuitive, and the features are powerful yet easy to use.

  • Julien Fara C.Venture Capital & Private Equity
    Review
    5.0

    Wrike nous permet de se planifier. Une application mobile facile utiliser pour pour un travail en groupe ou de faon individuel.

  • William L.Food & Beverages
    Review
    5.0

    As an individual planning out projects that I was directly responsible for within the company, it was fantastic.

Negative Comments
  • Getulio d.Textiles
    Review
    1.0

    "I don't believe in this company, because I feel like I've been robbed, because when you are at the purchase page, Wrike offers you two options, annual purchase charged monthly (recurring payment) or monthly purchase (40% plus, suggest not recurring) and only in terms of use does it informing about the recurrence to both choices of plans. I had a brief experience to try the software, then when I decided to do it, the software did not offer enough tools in free version. Then I decided to buy a professional version for 1 month, but anyways I needed more, than a Wrike consultor contacted me to help me with the software, and he offer a upgrade to business plan. The consulting helped me to know and unsderstand the software, and I said at all times clearly throughout our comercial relationship about my intention was to test for a month. A few days ago I checked my credit card, and realized the charges for three months, butI had not used the software since the end of last year as I had told the consultant when we spoke about my intentions for Wrike. Since the I tried refund these bills, but the consulting dont answer me anymore and the contact with the supporte declined my solicitations. I believe in clear and fair business relations for both sides, this is not the case for this company. Who knows that I did not use the service, because there are access logs, and still maintain the unauthorized charges."

  • Emily S.Marketing and Advertising
    Review
    1.0

    Overall I did not enjoy this product nor did I feel it makes me or my team more productive.

  • Anonymous ReviewerHospital & Health Care
    Review
    1.0

    Terrible

Trustradius
4.2
Top Comments by Trustradius
Positive Comments
  • Linda DifinoWeb Content Developer
    Review
    5.0

    I used Basecamp for about a year with my previous company. I found Basecamp to be less intuitive and therefore much more difficult to learn. It did not seem to have NEARLY the team management capability that Wrike has. It seemed to me to be a much more "basic" program, with much less to offer. Wrike is AMAZING in its capabilities. Even though I have been using Wrike for over a year, I feel like there is WAY more that I could do to fully utilize all that Wrike has to offer.
    Wrike is extremely well-suited for managing the projects required to run a small company...particularly if team members are working remotely. It would also be an excellent way provide project management for a department in a larger company. Key questions to ask would be: Are you looking for a program that allows your team members to collaborate and communicate remotely?Are your team managers looking for ways to oversee many projects at once? From one place?
    Wrike provides file sharing options that make collaboration on documents/files easy. All team members can work on a document, but a "lock" keeps team members form overwriting other team members contributions. Wrike offers several different methods of tracking projects, including a timeline view that provides team members with the ability to see all assigned projects. Managers are able to get a "birds eye view" of all projects for their team. Super user-friendly user interface provides a user experience that has been entirely positive for our entire team. Wrike's user support is outstanding. Whenever we have had issues along the way, an email ALWAYS results in a very fast response and a satisfying end result!
    A customizable calendar is only available in the Enterprise version of Wrike. This is a feature that I REALLY wish was available for non-enterprise members. Though integration of iCal is available, I have not been happy with having to use a calender outside of Wrike. My preference would be to have the ability to create a blog publication calendar WITHIN Wrike that allows me to integrate my blog tasks more easily with the calendar.

  • Joshua Van HorsenMarketing Manager
    Review
    5.0

    My team started using Basecamp initially, but due to the focus on simplicity, found that our needs greatly exceeded what Basecamp could offer. Wrike was a great alternative due to continued simplicity to use, intuitive to manage projects, but a level of robustness that provided me the tools necessary to manage an ever growing team.
    I have found Wrike to be simple enough to use in a small team setting or robust enough to handle the large-scale projects of a corporate environment. Having used software such as Basecamp or FunctionFox in the past, I have found Wrike to fit perfectly into either wheelhouse of project management needs.
    Wrike does a great job in providing an intuitive platform to organize and manage projects. From simple to-dos, to more complex multi-phase projects with dependencies and defined milestones. Wrike makes it easy to handle. Team communication is something my team struggled with in the past, but once I introduced the team to Wrike, communication has never been better. Team members comment on projects, often times mentioning other members with Wrikes built-in @ function to quickly bring other team members into a project discussion. Even once a project is complete, as a team manager, I can go back into the completed project and look through the discussions to be better informed on when and why a decision may have been made. Wrike is platform agnostic, allowing me to manage projects regardless of where I am. With iphone apps, browser support, even integration directly into Outlook, I can keep track of progress and deadlines at a moments notice.
    One area of improvement that Wrike could get better at it sub tasks. Currently projects are organized in folder, which can be for either clients or projects themselves. However, due to the work my team handles, we often have reoccurring projects that entail multiple sub tasks in order to complete. Not always dependent upon each other, these sub tasks are part of the overall task, and it would be handy to be accessible as such without having to always use folders.

  • Rosi MuozAnalyst
    Review
    5.0

    Insightly barely compares. The task management is just awful if you're used to Wrike. It does have a CRM feature, which Wrike does not have, but we have a separate CRM/pipeline management service for that. Reporting is clumsy and unhelpful. It's overall a pretty good program, but I would not recommend it for a business team. It doesn't have the capacity and general awesomeness of Wrike.
    If people are unwilling to implement or update it, Wrike simply will not work. Have at least one person holding everyone accountable for using the system! Wrike is not as robust as something more expensive like Basecamp, so make sure it has all the features you need. A lot of Wrike's coolest and most useful functionalities are found by reading the blog, watching videos, or attending webinars. MAKE USE OF THESE, or you may not get as much out of the system as you could.
    Report generation--we use Wrike to create monthly reports of our activities for each client. We export both the Excel spreadsheets and GANTT charts to show exactly what we're doing, how long it's taken us, and what steps we're on. Task management--I have no idea how we'd know what to do and by when without Wrike. There's just no way we'd have to keep track! Social collaboration--we use Wrike to see what's been assigned to other people, create tasks for others, comment on their work, ask about their progress, follow the status of tasks, etc without having to meet face-to-face or send a ton of emails. We all work from home at the moment so the social aspect is essential. Project planning--sometimes we start out on Excel or with a Word doc outline, but a lot of the time we use Wrike folders, tasks, and subtasks to figure out how to attack a large project.
    Really wish their calendar could integrate with Google Cal! Better task digests--it's hard to get the email alerts configured just right.

Negative Comments
  • Verified User
    Review
    3.0

    Ultimately, the choice between Wrike and Adobe Workfront will depend on the specific needs and requirements of your organization. If you are looking for a more comprehensive project management tool that includes features for team collaboration and integrations with other tools, Wrike might be the better fit. On the other hand, if you are primarily focused on project and resource planning, and are in the creative or marketing industry, Adobe Workfront might be the better choice.
    These are some specific scenarios where Wrike might be particularly well-suited. Project-based organizations: Wrike is a great tool for organizations that are working on multiple projects concurrently, as it provides features such as project timelines, Gantt charts, and resource management to help teams plan and execute projects efficiently. Teams that need to collaborate: Wrike includes features such as shared calendars, real-time editing, and team chat to help team members stay coordinated and work together effectively. Teams with remote members: Wrike's cloud-based platform allows team members to access project data and collaborate from anywhere, making it a good choice for organizations with remote teams or team members who travel frequently. On the other hand, Wrike might be less appropriate in scenarios where an organization is looking for a more specialized tool with features tailored to a specific industry or workflow. For example, an organization in the creative industry might prefer a tool with more robust creative project management features, while a team focused on software development might prefer a tool with more advanced, agile project management capabilities.
    Task lists Dashboards Comments (and the ability to edit them) The ability to edit a task
    In my opinion 'Wrike' is an awful name! Wrike has a confusing, onion-style layering system They should make the whole system more intuitive for new users

  • Clint PorterAssociate Video Editor
    Review
    3.5

    We tried Basecamp and Tracky before we tried Wrike. We went with Wrike because the others did not have all the features we needed. Wrike's integration with tools like Google Docs and support for subtasks, as well as the fairly reasonable price, were what tipped the scales for us.
    Wrike is well-suited to managing detailed, highly collaborative tasks where people have an understanding of how the process is supposed to work. It would not be well suited to solving problems or working through team issues that involve ideas, emotions and opinions. Face to face contact will probably always be better for those types of tasks.
    Wrike is good for managing complex tasks. It makes it much easier to make sure small but important subtasks don't get overlooked. It's good for managing revisions, especially compared to email. I love how the file attachment and commenting system allows everyone to have confidence that they are discussing the latest revision of a product or document. It includes built-in time tracking so you can find out and analyze just how long a complex project takes. The Android app has all of the functionality you need to stay up to date and contribute on the go.
    The user interface could use some work, although the Wrike team has made some improvements in this area lately. The window panes and folder structure look familiar, but don't quite work the way other familiar online apps do. People are still human. If they don't buy in or commit to giving/receiving accountability, this won't solve the problem. If all you need is a tool, this is a tool. Sometimes the way the chat is implemented it can be easy to miss some people's comments.

  • Verified User
    Review
    3.0

    I work for a media company and we use Wrike for all of our on-air and online promotions such as giveaways, contests, and broadcast remotes. Specifically it is more for the promotions side to have a system to keep organized, but helps my department to have one place to enter details and keep everyone organized verses a typical email back and forth situation.
    I can't say I wouldn't recommend it, but we as AEs use a lot of systems so to us it is just another system, but our promotions department lives and breaths with this system. For example, we have a contest on-air right now where we are giving away cash to listeners for calling in and I enter the clients logo and a brief ad script for them and the promotions department uses that to create the contest. It works really well for contesting. Secondly, we use it for remote broadcasts where I can request a date and time for a client, then promotions assigns it to our talent department and I can upload the information needed for that event. It keeps it all in one easy place for them.
    Sets reminders Connects coworkers Does recaps for clients Keeps old data to look back on and see what the client did previously
    Speak to other systems I feel like the access for AEs verses promotions is a little too locked up. I can't tag a coworker for example and have to have our promo director do it every time. More visual aspects such as a place to see screenshots of how the promotion looks ahead of time

Capterra
4.3
Top Comments by Capterra
Comments
  • Kristen P.Delight Marketing Manager
    Review
    5.0

    As many teams did during the pandemic, we transitioned from an in-office to a fully remote marketing team. We needed a tool that increased our efficiency, added some automation, and provided immediate team access. After using Basecamp for almost a decade, we found the tool cumbersome when it came to managing tasks. We were unable to identify the length of time it took to complete a task, and, at the time, we could not create Gantt charts or see the workload delegated across the team. Wrike provided an affordable option that met all of our needs and more.
    Wrike has greatly increased our efficiency across our teams. Our department has transitioned from a fully in-office team to a fully remote team to a hybrid working environment in just two short years, and thanks to Wrike, our project schedules remained on track no matter in what environment we work. The video onboarding tools built within Wrike helped each team member get started at their own pace, and the onboarding videos themselves are quite engaging and creative. Once established, our team has effectively created a high-functioning workspace in which to manage digital and print production, campaign management, and other organization. Some of our favorite features include the following. - A Gantt chart can be created so that once a task is completed, the assignee of the next task is instantly notified that they can start working on their assigned task. The Gantt chart also automatically adjusts deadlines across all items when a campaign deployment date is updated, saving us time from having to manually update dates for each task within a project. - Calendars provide us with a way to share our email campaign deployment dates company-wide and to assess workload distribution across teams. - Dashboards can be built for personal use or for team use, and customizable widgets mean that the possibilities are endless for dashboard items to display. - Forms can be programmed to use Blueprints to create and map projects/tasks automatically once submitted.
    We are a small team without a dedicated project manager, and team members are required to manage their own projects. The onboarding process was lengthy, as the tool required our team to think differently about mapping project schedules. For example, if a task is created from a blueprint and the team member doesn't individualize the name of the task, Wrike may assume that the task is the same as others with the same name. Then, that one particular task will live in multiple projects. So, when a team member marks that one task as completed, Wrike will mark it as completed in all projects. This is wonderful if intentional, but it was confusing at first to some who were accustomed to linear project management tools.There are many different ways to set up projects on Wrike, which is a benefit as much as it could potentially be cumbersome. To ensure that our team members had an understanding of where to find things on Wrike and of the expectations for how we wanted to use this project management tool, we established a staff subcommittee to create a quick-reference guide that detailed the organizational structures, processes, or settings that we agreed to as a team. It worked really well for us to have a central document outlining the folder structures and notification settings for our team in addition to the onboarding tools that Wrike provided.

  • Verified Reviewer
    Review
    5.0

    Wrike for smCreating an errand and sub-task, allotting task proprietor and following assignment progress and culmination percent of the undertaking. Adding another client and giving them possession and advantages over a certain elements is simple. Sharing an asset and record likewise is an alternative with this product. Altering the setup and dashboard design-assist me to work with this product quicker as I probably am aware of all the areas of my tools. all organizations
    It's adaptable and there are numerous approaches to see projects/assignments relying upon how clients like to see things. For instance, as a rundown, Gantt graph, table or Boards is truly helpful as we have creators and developers who work in an unexpected way. The choice to go with Wrike was additionally slanted by the capacity to have outside partners join the group. The capacity to add custom fields makes it simple to add the data required. Various perspectives empower assignments to be seen by project, individual, envelope, and so forth Having the option to follow time on each undertaking is additionally truly valuable and simple for everybody. New highlights are being turned out often and Wrike is quickly getting up to speed with the zones I thought were missing at first. gadget for the understudies and specialists.
    The adaptability and customization make it somewhat befuddling, to begin with, and I likewise found that the underlying arrangement we had was not ideal. This was the first occasion when we utilized a Project Management framework to this degree, so this might be all the more a client mistake issue. The "CRM" workaround I don't believe merits the difficulty. The estimating model is the one that I think allows Wrike to down the most. I comprehend the purpose behind at least 5 seats, however, every addition after this is in 5 seats also. For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.

  • Nicole H.
    Review
    4.0

    We're a small team of about 15 employees and were originally hesitant to bring on a project management software since email seemed to be working alright for our needs but after realizing things were getting lost in the shuffle, we decided to try Wrike out. I'm so glad we did. We've been using them for about three years and it's really helped us move forward in project planning and scoping. Right off the bat, Wrike held a training for our company. They did an in-depth training for those of us who were looking to learn the application inside/out and an overall training for the rest of the team. Sure, lots of people do training but then they followed up about 30 days later to uncover what we felt was lacking. From there they did a second training where they helped us customize our work space. I thought that was a really nice touch. Currently we use Wrike to manage internal and external team hours, create project scoping timelines, uncover potential roadblocks and to get everyone on the same page about changes/updates/etc. It's a great tool. One of my favorite features is that you can print individualized reports for a person or print out the total hours by project. I'd love for Wrike to add more color and font customization options just because it's hard to see changes sometimes in the comment boxes. I'd also like to see more customization options for the interface for individual users. Overall, I'd recommend Wrike if you're looking to grow your business efficiency.
    Multiple chart options for displaying timelines Easy comment buttons (can just reply to an email and everything is captured) Ability to create custom folders and other set up features Can grab a visual of a project in under 30 seconds Customized reporting options
    If you don't do the training up front or keep up with updates you can easily get lost. Wrike has some awesome features but you have to stay on your toes to take advantage of them.

  • Fillipe Neyl W.CEO
    Review
    5.0

    Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they constantly add more possibilities and do a lot of research with users to make sure that their focus are on our needs.
    Our daily routine involves a lot of tasks, so we need to be able to easily create and manage them. Wrike is the best tool to accomplish this because you can create a task and add info to it in gradually, first the task name, then the due date, the assignee and so on. There's no friction at all to feed the tasks/projects with information, that's the reason why Wrike works so well for us. Wrike offers much more functionality than you can imagine, you can not only manage tasks, but create really personalized tasks and projects with custom fields, several live views in formats like Gantt Chart, table and list view. You can set how much each team member costs by hour of work, and with time tracking you get real time reports for costs and risk management. Our clients use Wrike as guests (Wrike calls them "Collaborators") and make approvals using the best technology on the market, not only with comments, but with proof and versioning capabilities. The ability to create different workflow for tasks helps eliminated the need to create hundreds of subtasks and make the work just flow in a way we never could accomplish before.
    One specific thing that I don't like it's that Wrike limits the Zapier integration to a minimum set of possibilities, probably because they offer Wrike Integrate, an owned functionality to create integrations. The bad side: you have to pay more to have access to it.

  • Laetitia B.Office Manager
    Review
    5.0

    The ability to have external collaborators join specific projects
    It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.
    The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

  • Obada O.Site Civil Engineer
    Review
    5.0

    When it comes to project management, wrike the best because it makes it easier for teams to work together and for me to manage events. Using Wrike, everyone can implement the most effective project management methods, which primarily focus on establishing an integrated system that enables team members to understand their responsibilities and complete them fully and on time.
    Wrike allows users to sort projects based on their status, which is displayed in the form of an integrated workflow diagram that includes completed activities, those still in progress, and what is to be completed in the future. In addition, Wrike provides various ready-made templates that may be quickly changed to meet the demands of the project team. We can see who is working on what, who needs support, or what is hindering the project. The team is regularly alerted when a task is modified or when someone needs to answer a specific query, ensuring that all operations are constantly monitored.
    There is nothing worth mentioning, Wrike suits everyone with their different specialties and project needs, designed in a way that allows the user to communicate from anywhere and store all data and updates, which contributes to improving the quality of follow-up of all tasks and direct communication between all team members remotely and with high efficiency.