ClickUp Reviews

Greg D.Graphic/Web Designer

5.0

It's super easy to use, customizable, modern, and user-friendly. One of the greatest thing Clickup has going for them... is that you can fully test drive this before you subscribe... for as long as you need. ClickUp has helped our church plan and organize different projects, events, and groups. We used to have things we needed to get done, but they would get lost in email or other forms of communication and done last minute. Everything is planned, communication and reviews are logged and stored in one location, and we get updates when we need things done. The App is very useful, and I live in the desktop app and List view. Review collected by and hosted on G2.com.

Val P.Graphic Designer

5.0

That is so versatile it can fit many different scenarios. Most task management systems are primarily made for programmers. I have used clickup to manage a team of designers and tasks in a wide-format printing company regarding printing, mounting, dismounting, delivery, short-term and long-term jobs. I used it to organize job applications, research tasks even school assignments. It is so versatile, and you can easily share it with clients! I actually created a mini work-related wiki with information and processes on how to create certain products. What I love the most is that the team is constantly updating, fixing and listening to what users need. Review collected by and hosted on G2.com.

Taylor M.Small-Business(50 or fewer emp.)

4.5

Finally, ClickUp is scalable and a tool that will support you through all levels of your growth, being able to constantly adapt as your processes adapt and company scales. Review collected by and hosted on G2.com.

Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)

1.0

The app is really bad. If it was a bit better I would be using ClickUp more often Review collected by and hosted on G2.com.

Adam C.CEO

0.0

Note: This instability is a widely-felt experience (see the currently-top bug in their tracker, which has been at the top for months: https://clickup.canny.io/bugs/p/please-slow-down-a-little-bit-and-take-it-more-serious). Review collected by and hosted on G2.com.

Verified User in Computer SoftwareMid-Market(51-1000 emp.)

0.5

Oh, this list is pretty long but to name a few things: you can't manage notifications effectively - if you leave a comment you're getting into "watchers" and you should manually remove yourself every time to not get spammed (there's an open bug report with dozens of comments but nobody cares); interface is confusing; the UI is glitching - e.g. when you move pointer over the text it shrinks in size bc of added margin; it sends comment on ctrl+enter instead of adding a blank line which is damn confusing for slack/skype/fb/telegram/etc users Review collected by and hosted on G2.com.

Adriana S.Health, Wellness and Fitness

5.0

I was using Monday to automate my company operations, but with ClickUp I do better because I could track the time with my remote team and have better results in automation. Is the best for project management, I highly recommend it.

Rahul D.Information Technology and Services

5.0

it is easy to customize and it has a wide range of features.it has user friendly interface.

Laura H.Hospital & Health Care

5.0

ClickUp is used to efficiently monitor tasks and time spent. ClickUp has been a fantastic assistance in supplying documentation and tracking right time on each work, as well as keeping the data logged securely so that we can examine it at any time.

Andrea M.Information Technology and Services

1.0

Bad customer service, speed and stability overall

Keith T.Computer Software

1.0

didn't follow agile or other methodologies, though very flexible, but also annoying with the administrator features

Nikki K.Higher Education

1.0

I found it very hard to use. I am very tech savvy but people in my team are not as app friendly. I found it impossible to use, as did my co-workers

Louis GarciaCEO (Chief Executive Officer)

10.0

I've been using ClickUp for my organization for the past two years, and I must say that it has revolutionized the way we do business. Our team is able to track projects, tasks, and even time spent on tasks more efficiently than ever before. We are also able to prioritize tasks, assign resources, and get real-time updates on project progress with ease. The product addresses a variety of business problems, including project management, task management, and time tracking. With ClickUp, we have been able to better organize our projects and get them delivered on time. It also helps us identify areas where we need improvement and quickly address any issues before they become costly or can delay the project timeline further. Furthermore, its Everhour integration allows us to gain valuable insights into our billing amounts, types, rates, and profitability. Overall, ClickUp is a great tool that significantly reduces manual work by providing an easy-to-use interface for managing projects and tasks; it tracks time spent on each task; gives us actionable data regarding expenses; keeps everyone in our organization updated on project progress; empowers us to be more efficient by allowing us to manage all of our processes in one place; provides collaboration tools so that everyone can easily collaborate as well as stay informed regardless of their location; enables teams to stay highly productive while increasing visibility through its reporting capabilities; eliminates communication silos by providing a central hub for all conversations around projects & tasks which leads to better decision making; and finally provides automated reminders so that nothing falls through the cracks. In short, ClickUp has revolutionized how we run our operations from top-to-bottom––from planning projects & assigning resources through tracking expenses & completing tasks––and I highly recommend it as an amazing tool for streamlining your business process!
Allows me to plan my teams capacity to ensure we are fully utilized Create automations within recurring tasks to simplify repetitive activities Organize tasks in to a logical and intuitive hierarchy across departments and clients

Sara DayDirector of Logistics & Communications

10.0

All of our business workload and most of our communications flow through ClickUp. Every one of our departments manage all their information and processes on ClickUp. Everyone has visibility over everything which has fostered an environment of accountability. We use ClickUp for all company To-Do’s and an Issue’s list. Everyone is encouraged to add to these lists, and we discuss them weekly at our meetings. It’s allowed a safe platform for everyone to participate and have a voice without it being perceived as complaining or making things personal. ClickUp has literally taken everything we do for our company to the next level. It has changed everything for us.
Automations Templates Rolling out new updates and features Great support Education (ClickUp university)

Eloiza Mariano-SeratePresident

10.0

I use ClickUp to manage our services and client projects and our virtual assistants. We use it extensively for consulting, our Virtual Assistant hiring process. Right now, we are a growing team of 28. We have used ClickUp from the start, and this is the only reason we were able to scale faster. We offer 4 core services, ClickUp setup, process documentation, virtual assistant services, and automations. Some of the workflows that we heavily use ClickUp for would be as a CRM where we email our clients, hiring process where we use a form to capture applicants and email automations as well. We have a SOP production pipeline and automation tracker as well. We also love ClickUp as a minute notes where we have doc templates for any kind of meeting.
We have our hiring pipeline in ClickUp. We use a form to capture applications, the form is embedded on our job post and data entry is done by the candidates. We also have email automations so candidate get a standard rejection email or application status updates automatically at a change of status or stage. CRM, we track our leads in ClickUp and we also use the email automations and email templates to track client comms. We have subtasks automations for the steps in the sales process. We use ClickUp for e-commerce product development process. We can use automations to move the product along the journey, from research, sourcing, branding, ads production, launch, and monitoring. We also added subtask automations to indicate the steps for each stage. This is already assigned to the right person with a due date.

Verified UserAdministrator

1.0

Our entire company uses ClickUp to manage complex workflows.

Verified UserExecutive

3.0

We chose ClickUp after we tested Monday.com - which was quite expensive as we had to pay for every user, even people who maybe have to set a comment less than once a month. Unfortunately, the ClickUp UI isn't as intuitive as Monday.com, so it's pretty hard for us to convince our colleagues to get started using it. ClickUp has massive issues with its Information Architecture, and UX - with Spaces Folders, List, Docs, and somehow everything can be nested everywhere. For Example, I share spaces with many users from a service company - all users have been "Guests." ClickUp let me do that, but it's not possible for guests to access Docs directly in a "Space". The ClickUp support instructed me that I have to add docs into a "Folder" to be able to share them. I had to change the whole structure because when I asked if they would fix the "bug", the answer was it works as intended! Luckily not many of my Team members have started using ClickUp, so are able to switch the platform a third time (or just go back to simple google spreadsheets)
Comments in docs are horrible, it's super hard to find where the user left the comment in the doc Sharing - doesn't work to Guest always Horrible Information Architecture - some things are not discoverable at all Onboarding colleagues. - this tool has a very high learning curve. People do not like to start using it.

Verified UserC-Level Executive

3.0

We use ClickUp for everything we can do like time and project management, problem tickets, and resolution. We built our Wiki in it. It contains our test plans, onboarding, and personnel records. We use it to run marketing as well. We require ClickUp for people to be paid. We use all the features we can. I've hired their professional services. The real problem is there are no reports. You can't calculate anything in ClickUp. You can't get any details without exporting the information to Microsoft Excel.
Reporting doesn't exist, in my opinion. Integration to reporting tools doesn't exist, I believe. There are no calculations in the fields. ClickUp does not even do sums I've found.

Janne G.CEO

5.0

Before ClickUp I used Asana for a while and before that I had a very out-of-date project management tool with a good time-tracking system but which basically required that you had your own lists of tasks somewhere else as creating them and managing due dates was a maze. So, for a long time I used outlook tasks and calendar to manage my time and to make sure I don't forget to do something vital, but there was no hierarchy and the lack of checklists and having an overall scattered system just led to mistakes. ClickUp's Lord-of-the-Ring-ish "One App to Replace Them All" slogan was the single initial thing that caught my attention and I had to see is there any truth in that promise. And I've seen my productivity go up as I spend much less time double-checking have I done this and that and when, and it's tad much easier to organize my upcoming work and plan out my future projects.

Andrea L.Founder

5.0

ClickUp is a welcome tool to my web design business's toolbox. It offers basic and advanced task and project management (you can make it as intricate as you see fit). With the recent launch of Dashboards and Forms, it's completely changed the way we run our client interaction - and simplified it. Less is more when it comes to managing client-facing interaction and information. ClickUp has allowed SDCo. to present useful information and communication in a singular space knocking customer confusion down a few notches. In my box, that takes the cake. ClickUp is not a Database format platform. For Database style information management we implement the embedding features of ClickUp and basically continue to use ClickUp as our business management hub bringing our databases and client-facing customer management into one easy to navigate (and monitor) space.

Eva W.Journalist

4.0

Clickup has become the easiest way for me to organize my tasks per week because I can easily customize the lists-features to my needs. The best thing is that I can move all items around between lists per drag and drop (I created two lists, each with the five working days of the week: "Week A" and "Week B", because this is the best way for me). I can also plan out whole projects aside from my weekly schedule or combine the two. All lists appear in a neat sidebar. This way I can focus completely on the tasks for each day without having to look a the whole week. To distingish between jobs, I just tag them with different names and colors. And if a task is completed, I can check it "done" and it's gone. I really get stuff done now without getting stressed out anymore by constantly seeing my whole workload in front of me. Thank you, Clickup team!

Verified Reviewer

5.0

In overall clickup is a very powerful software capable of making the task of managing complex projects an enjoyable experience. Clickup can be used both in business and personal life. When there is a marketing campaign to be run it can be distilled down to number of tasks that run both sequentially and parallel to meet the end goal of successful campaign. The content making for a blog and youtube channel can be broken in to several tasks that can be assigned to team members to accomplish and finally put together a high quality content that generates a lot of business leads. The different views makes it more meaningful to work with and view the whole process.

Marcos M.Partner

5.0

It's way too flexible and I can do whatever me and me team want. We were trying to find a Simple Tool. We just wanted to write tasks and don't forget about it. We wanted to get them done. But with our daily basis jobs, sometimes you forget things. And clickup saved us. We tried asana and trello, but somehow, didn't fit our workflow and we were missing deadlines and forgetting tasks. It's perfect for small businesses. For sure, I'll keep clickup in my business for long time.

Adam W.Owner

5.0

Our 4 member bookkeeping team is set up to work remotely. We were able to solve these problems: With more than 20 bookkeeping clients needing data entry and reconciliations every month, we needed to know what had been done so far, what was left to do, what is stopping us from doing something, what is the resolution for that stop. With ClickUp, we can jump on a Zoom call, look over open tasks, and overdue tasks and get them resolved.