EngageBay Alternatives & ReviewsUsed by 70% Professionals

EngageBay Reviews

Free | Paid

4.7

/5

(Alternatives.Co rating)
  • Linux
  • Windows

When maintaining client connections, automating sales procedures, and developing focused marketing campaigns, customers find EngageBay to be of great assistance. They find EngageBay's products to be extremely user-friendly and highly productive, whether they are onboarding new clients or following up on leads. Therefore, EngageBay is one of the best options you need to consider if you also want a complete CRM system that provides amazing features at a reasonable price.

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Alternatives.Co has rated
EngageBay
4.7(1384 Ratings)
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  • 4.6
  • 4.7
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G2
4.6
Top Comments by G2
Positive Comments
  • Roger M.Small-Business(50 or fewer emp.)
    Review
    5.0

    The software and the support team are very nice to work with. Suggestions and feedbacks are taken seriously and implemented. It has tons of features and functionality. Review collected by and hosted on G2.com.

  • Onur Kutlu G.Chief Growth Officer
    Review
    4.5

    We use EngageBay every day, heavily for Email Marketing purposes. We have used many other tools like Mailchimp, Mailerlite, Zoho, etc. before. EngageBay offers almost all features compared to other tools but for a much more affordable price. Besides their support team is amazing. They take care of our needs very quickly. The UI is very user-friendly. Setting it up and migrating from the previous tool was quite easy. We also use their Zapier integration. Review collected by and hosted on G2.com.

  • James D.Small-Business(50 or fewer emp.)
    Review
    4.0

    Would recommend. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
    Review
    0.5

    There are very few native integrations. The tool doesn't offer the same flexibility as other marketing automation platforms. It's clunky and difficult to set up good workflows. It doesn't even have built-in UTM tagging. Review collected by and hosted on G2.com.

  • Verified User in Apparel & FashionSmall-Business(50 or fewer emp.)
    Review
    1.5

    I wokld like for the interface to feel a bit more modern. I also think the name is relatively long winded so when talking about this platform it often leaves others with a bit of confusion about what the platform actually does. Review collected by and hosted on G2.com.

  • GIL V.Small-Business(50 or fewer emp.)
    Review
    2.5

    it loads. sometimes. but its manageable Review collected by and hosted on G2.com.

GetApp
4.7
Top Comments by GetApp
Positive Comments
  • Faheem L.Legal Services
    Review
    5.0

    Ability to easily integrate marketing and crm software all in one place

  • Anonymous ReviewerEntertainment
    Review
    5.0

    User-friendly for the users. Easy to use and no hassle

  • Meemii L.Legal Services
    Review
    5.0

    Very easy leads and create powerful list and CVS transfers.

Negative Comments
  • Anonymous ReviewerInternet
    Review
    1.0

    It doesn't work at all and the support team asks you to purchase credits for it to work.

  • James B.Computer Software
    Review
    2.0

    Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an individual, company, deal you can't just see a complete list of all emails or other updates (from anyone) in one simple date ordered list is really frustrating - I think this is what the "activity" tab is probably trying to do but certainly isn't there yet.It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv for some other work - perhaps you can do this but it's not obvious Also colleagues have told me the campaigns/broadcast elements are no way near as good as hubspot and also the calendar/task list element needs more work.

  • John A.Construction
    Review
    3.0

    Look and feel, email marketing less advanced than others, several issues getting things to work

Trustradius
4.3
Top Comments by Trustradius
Positive Comments
  • Verified UserDirector
    Review
    10.0

    I use EngageBay to track all investors and leads. This includes sending automated emails, tracking their investment status, logging calendar invites, tracking investor issues and other customer service requests, and tracking lead status so I know what stage of the customer lifecycle they are. We replaced SalesForce with EngageBay which was far more effective.
    Lead / customer tracking Automated emails Automations

Negative Comments
  • Verified UserDirector
    Review
    10.0

    I use EngageBay to track all investors and leads. This includes sending automated emails, tracking their investment status, logging calendar invites, tracking investor issues and other customer service requests, and tracking lead status so I know what stage of the customer lifecycle they are. We replaced SalesForce with EngageBay which was far more effective.
    Landing pages Livechat feature Lead/customer integration

Capterra
4.7
Top Comments by Capterra
Comments
  • Steve W.President
    Review
    5.0

    EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.

  • Gerald V.Owner
    Review
    5.0

    The lead capture and email marketing was sole reason we joined engagebay and couldnt be happier. Wasnt expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

  • Randy J.owner
    Review
    5.0

    Overall it is a great product. I would definitely recommend it.

  • Candice V.Sales Manager
    Review
    5.0

    No Comments

  • Nadine B.Account Manager
    Review
    3.0

    No Comments

  • Francis P.Sr. Publicist
    Review
    4.0

    No Comments

Alternativeto.net
5.0
Top Comments by Alternativeto.net
Comments
  • johnPHI555
    Review
    5.0

    **_Nice all in one tool_** Engagebay has helped me quite a bit with my digital marketing in last 2 months. Design is east and I can also track who opened my campaigns and get metrics. I think Startups and small businesses who are looking into low-cost CRM softwares must try this first.