Namely Reviews

Anthony A.Human Resources Consultant

0.0

There is very little to like. I suppose it does run payroll Review collected by and hosted on G2.com.

Victoria W.Payroll Specialist

0.0

We can send documents for employees to sign Review collected by and hosted on G2.com.

Andrew F.Head of People & Culture

1.5

Namely has all the functionality you would expect of a core HR system for a mid-sized business. Review collected by and hosted on G2.com.

Verified User in Financial ServicesSmall-Business(50 or fewer emp.)

0.0

HRIS and Payroll are 2 distinct platforms that do not sync or play together very well. Emphasizing in my above comment that the technology SHOULD be able to address all of your HRIS & Payroll needs. Unfortunately, there are some very fundamental flaws that have been built into the technology that have made it inflexible. For example: i) employer-paid medical benefits cannot be based on a % of total premiums in the onboarding module, making open enrollment a manual process; ii) employer-paid insurance coverage can only be based on salary, not total comp - also making it a manual process for open enrollment and any time that comp changes for certain employees. We've had numerous issues with feeds for HSA and FSA accounts, as well as with the feeds to Namely's preferred workers' comp insurance provider. There are several other shortcomings, which in aggregate, make it seem like the technology was built by a team that had very limited experience in HRIS & Payroll. On the payroll side, we've had several issues with tax withholdings and filings for certain jurisdictions. It appears as though their Tax Dept is not very knowledgeable about certain jurisdictions (and we do operate in 1 of the largest cities in the country). Service response times are horrific. You can also talk to 3 different people regarding the same issue and get 3 different answers. Review collected by and hosted on G2.com.

Aaron B.Mid-Market(51-1000 emp.)

0.0

I can't emphasize how dissapointed our company was with Namely. We transitioned to Namely a year ago and are vetting new vendors once again. Review collected by and hosted on G2.com.

Sara M.Payroll Manager

0.0

Everything about the HR and Payroll setup and processing: this is literally the worst payroll software you could choose. You cannot add your own earnings, you cannot adjust any setups, you cannot import any data without Namely setting that up for you first, you cannot override, you have to process with a minimum of 4 days prior to deposit unless you want to wire them the money to do it faster. Review collected by and hosted on G2.com.

Kelly W.Hospital & Health Care

5.0

Easy to use, very intuitive and fun to use!

Nick K.Information Technology and Services

5.0

Very simple to use, simple to teach employees how to use, simple to teach managers how to performance manage with. Good integration with Okta providing a really slick and polished onboarding and offboarding loop.

Tilly P.Music

5.0

Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.

Ashley Crill, M.S.Director of Human Resources

10.0

Namely is being used throughout our company. It allows employees to have access to what they need through the mobile app and helps with engagement and communication across the company. The company news feed is also a great way for employees to recognize their peers who are going above and beyond.
Customization: You can customize profile feeds, workflows, and forms to fit your company's specific needs. Easy to use: Very user friendly, not difficult for the administrators to figure out. Intuitive.

Erin CarrHuman Resources Administrator

10.0

Namely is being used as our HRIS. It is easy to find everything and log information for employees, like salary, birthday, start date, etc. It helps us store information electronically rather than manually. Namely is used organization wide, and was really easy to implement. There were a few kinks with the payroll aspect, but our representative from Namely helped us smooth those out quickly.
Payroll Time off calendar Organization

Laura PattersonDirector of Accounting & Operations

10.0

Namely is being used company wide for the Core HRIS, payroll and benefits management. Prior to using Namely, we had ZERO automation in the HR part of our business. Now that we've implemented the tool, so many of the things that I used to handle manually are now flowing automatically through the system and I don't even have to think about them. We also had no way of exposing to our employees things as simple as their benefits elections and PTO balances. I get so fewer questions now, because they can get it all themselves.

Patricia McNeillSenior Human Resources Director

1.0

We currently are using Namely as our HRIS and Payroll platform. It is being used across the whole business. Namely is not a platform I would recommend to my network of HR professionals.
Better client servicing. Meeting the needs of the business by way of addressing concerns. We would like to see tickets answered within a 24 to 48 hour time frame. Service reps who have the answer and know how to address issues and concerns.

Maria MunozHR Director

1.0

We use it as our payroll, HRIS, and timekeeping platform throughout the entire company. To be honest it has caused more business problems than it's solved.
The systems don't talk to each other. The support level is based on each rep and some communicate better than others. We recently found out that a rep has to manually update our PTO accrual amounts in Namely Time, as the system isn't robust enough to capture multiple levels of accrual rates. There is limited support for companies in the West Coast. You have to wait until the next day to get service if something happens after 2 p.m.

Verified UserManager

1.0

[Namely is used] as an HRIS [Human Resource Information System], timekeeping and payroll platform by the HR team and by every employee for social / company communications.
No centralized data platform which creates a ton of disparate data processes and errors Does not sufficiently support the most basic employee lifecycle processes and pay practices. Customer support is challenging since there seems to be a huge disconnect with the Namely teams. They don't seem to interact and work together. Namely is constantly "improving" their platforms but does not always communicate the changes to customers. We're often surprised by changes in functionality. Inadequate reporting for very common HR and payroll reports.

Sanskriti G.Verified LinkedIn UserSenior Software Engineer

5.0

Overall: Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Patricia M.Senior, Director Human Resources

5.0

Overall: In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Melissa L.Employee Experience Manager

4.0

Overall: Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Emily D.Verified LinkedIn UserHR Director

2.0

Overall: I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it.

Yvonne R.VP of Finance and Admin

4.0

Overall: Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Leslie L.Sr. Director of Operations

5.0

Overall: Excellent