HRwebUsed by 69% Professionals

HRweb Reviews

Paid

4.2

/5

(Alternatives.co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

HRweb is an HR Management tool that can help small businesses streamline their HR processes with ease. With HRweb, users can track time and attendance, measure employee performance automatically, track applicants, onboard new employees, and do much more, all in a single platform.

Contact Us

Find the right plan today

Try For Free
Alternatives.co has rated
HRweb
4.2
Select Application
  • 4.3
  • 4.2
  • 4.2
G2
4.3
Top Comments by G2
Positive Comments
  • Verified User in Medical PracticeMid-Market(51-1000 emp.)
    Review
    4.5

    HRweb is a comprehensive HR tool that allows you to track employees contact information,job, history, compensation and benefits information. The tool is perfect no major disadvantages. Support employees with centralized digital work space and to gives employees the tools and information they need to perform their roles effectively and efficiently. HRweb saves valuable HR time and resources with the support of digital tools, workflows and processes.

  • Pasquale S.Technology analyst and admin
    Review
    4.0

    It's a great time saver for sure, fast customer service, its web-based and easy to implement, tracking employee details were easier and has room for improvement. Setting up user permissions which is difficult to work times and better design can be implemented so that it's easy to get the employee information. Yes may be. Easy to use and saves time than regular manual procedures.

Negative Comments
  • Verified User in Medical PracticeMid-Market(51-1000 emp.)
    Review
    4.5

    HRweb is a comprehensive HR tool that allows you to track employees contact information,job, history, compensation and benefits information. The tool is perfect no major disadvantages. Support employees with centralized digital work space and to gives employees the tools and information they need to perform their roles effectively and efficiently. HRweb saves valuable HR time and resources with the support of digital tools, workflows and processes.

  • Pasquale S.Technology analyst and admin
    Review
    4.0

    It's a great time saver for sure, fast customer service, its web-based and easy to implement, tracking employee details were easier and has room for improvement. Setting up user permissions which is difficult to work times and better design can be implemented so that it's easy to get the employee information. Yes may be. Easy to use and saves time than regular manual procedures.

GetApp
4.2
Top Comments by GetApp
Positive Comments
  • Marishia Q.Hospital & Health Care
    Review
    5.0

    I use this will my PT job and it clocks me in and out, manages how many PTO days or hours I have, and I can check it out without bothering my manager or human resources.

  • Kyle H.Accounting
    Review
    5.0

    No Comments

  • Jason H.Nonprofit Organization Management
    Review
    5.0

    Extremely satisfied with implementation, training, support and ease of use. Would recommend to any enterprise looking for an attendance software. Time off request function is excellent!

Negative Comments
  • Elishia H.Retail
    Review
    2.0

    No Comments

  • Jamie S.Consumer Goods
    Review
    2.0

    Software is too slow; Can't easily retrieve the data I want; Inability to see entire employee list by scrolling down and it takes way too long to refresh; no online help manual and I don't want to have to call someone every time I need different compilation of data;

  • Wellington N.Capital Markets
    Review
    3.0

    Been able to track employees work attendance and performance. Great tool for HR management.

Capterra
4.2
Top Comments by Capterra
Comments
  • Erin C.Director of HR
    Review
    3.0

    We brought up concerns and suggestions to the rep (and he "takes them to the development team") but I can't recall one item that has been changed. Next year we will finally be able to move away from this system. We truly hope the developers and the owner will consider the Reporting Module to be designed to properly export. Have such reports be able to be custom created by the user. Readily avaiable reports for Turnover, Headcount, Benefit Summaries/History, Birthdays, FULL EEO-1 click and print,etc. Be able to supply new accounts with proper training DOCUMENTS (manual) and resources, and alert existing users to changes in the system (additions, when it is down for known errors/maintenance), etc.
    Too manual.
    The customer service rep is fast at responding. The interface is easy to get around once you learn from someone. Not as intuitive as I'd originally like in an HRIS and had to get assistance for every step. Proper Mobile app was added during the 4 years and you are just now able to download docs to your phone from it. Has many modules to track: employee data, attendance, reviews, goals, incidents, training, recruitment, expenses.
    Implementation was extremely difficult, does not sync with all Quikbooks. No guidelines offered on the best way to load information so a ton of double work (and no fast load dump from excel into the system when we did it). We tried to use the recruitment feature but it was more of a time suck and prohibited applicants from easily applying leading to a decrease. No HOW TO's available for how to do anything in the system so we were left to figure it out, constantly reach out to the support rep to walk through anything and everything, and then create our own training documents showing managers and employees across our 10 locations how to do things as simple as "request time off". Things will be added or changed but they don't notify you of these things. Could be a great feature that you stumble on a long time after it was implemented. Or something doesn't work how it used to and that's because it was altered. Biggest Issue: Even after 4 years of being with HRWeb, their reporting features are detrimental to the entire package. With so many reports needing to be pulled with customized information for managers/board members/legal reporting requirements,etc., you will have to rely on your own payroll system to hopefully be able to get you that. We had to pay a (hefty) fee for any custom report we needed, because none of them export to a true .cvs file (or workable excel file). They merely show you the information in the same picture type form that you see on the screen.

  • Elishia H.IT Director
    Review
    1.5

    Simple UI, click and point selection with lots of pre-filled drop-down menus makes it easy to get up and running for very basic users
    Very limited customization. Pretty much works as is and that's what you get. YOu can upload your own questions into their reports templates, but can't really make your own templates for anything. The different sections are poorly labelled and make it difficult for a lot of our staff to understand without having to do full-blown sit-down training with them on simple things like how to request time off, and even then, if you work something that isn't an 8 hour daily shift, requests are not going to work properly. You get almost no support. You can only contact support via an e-mail from their "contact us" page, there is no number to call. When they do offer you answers it is never what you were hoping to get, and there doesn't seem to ever be any upgrading or real helpful changes. It doesn't integrate with anything but quickbooks. Just a very basic service.

  • Humam A.
    Review
    5.0

    As a growing company, HRWeb has helped us take our HR to another level. With HRWeb we have automated many of the recertification and tests that our team needs to take, automated scheduling and payroll, and have access to our staff records from any place at anytime! Not only have we lowered the human error factor significantly, but we have also gained countless man hours that were spent digging through files, sending emails to staff, scheduling for the week, and processing payroll. I haven't even mentioned the customer service, yet. We are able to call anytime to ask a simple or complicated question, and we get an answer. We're not referred to an automatic system or to a FAQ or Help file, we are given a solid answer by a real person. It is the best decision that we've made as a company.

  • Erica L.
    Review
    4.0

    I think HRweb is good but there could be changes that would make it easier for the user. For example the expense report could be separated/ sorted in a different way. I am finding it hard to sort employees expenses and having to go through each page separately. A suggestion could be having a report based on the pay period to see who submitted the expense sheet within that time. Another suggestion is being able to create tabs or rename tabs. For instance we use the incident tab for written or verbal warnings so being able to change the tab name would be helpful. You guys are always helpful whenever I have questions. I am still new to HRweb and I was used to ADP so its a little different. It would be helpful to have a tutorial on the program to learn a little more about it.

  • Chuck S.VPHR
    Review
    4.0

    The transition from the old database Manager Assistant was smooth. Support through the process and since we started using the product has been excellent.
    The online tool has been a big upgrade for the business here. Being able to see, in real time, who is on the clock, and for our team members to be able to clock in at their work station has been extremely helpful in running the business here.
    I would REALLY like to be able to search and run reports based on parameters I set. Having to use the pre-set reports is cumbersome at best. There is no change tracking, we have more than one administrator and when someone makes a change we should be able to see WHO made it and when.

  • Lori L.Human Resources Manager
    Review
    3.0

    we are using this system for our employee records as well as keeping hard copy files. Use of the reporting system and holiday /attendance system, do not use any applicant tracking/recruitment tabs
    very easy to move around the system, reports are good, having used ADP and Ceridian, it matches their ease of use
    setting up users and permissions, such as managers and passwords, not the best experience, does not work for us, unless it is my permission set up. Lately the system has been double entering time off as it is set up, that has been recently-last 3 months