PDS VistaUsed by 74% Professionals

PDS Vista Reviews

Paid

4.2

/5

(Alternatives.co rating)
  • Linux
  • Windows

PDS Vista is a powerful and simple-to-use business tool for easily managing your payroll and human resources functions. It includes self-service, analytics, extensive reporting, payroll, benefits, recruiting, human resources, and many other features to help you simplify all of your business processes.

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PDS Vista
4.2
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G2
4.3
Top Comments by G2
Positive Comments
  • Dana s.HR Team Member
    Review
    4.0

    Vista comes with open architecture, something that provides great flexibility and opportunities for integration. This allows us to implement our technical development skills to create new modules we may need, as well as extend the base system code to handle our special circumstances and processes. Also, Vista allows for integration with other systems seamlessly, what makes Vista our system of record supporting several other 3rd party applications. A great thing about Vista is that it provides the ability to easily create and adjust access among security groups, this also aids greatly in troubleshooting and identifying issues because you can get down to the source code. When it comes to support, Vista is deeply interested in customer feedback, constantly listening to customers complains and suggestions, and actually implementing many of the changes in base system Implementation of this product was made way after I started to work in my current company, so I am not sure of the training that our administrators received at that time. However, I personally havent find good training manuals. My knowledge has come through trial and error and calling Vistas support. In general, I think Vista doesnt represent such a great timekeeping solution. Its not bad, but I dont consider it's spectacular either. Before acquiring Vista, make sure you really understand the undertaking of setting up this system. You will need all hands on deck, to include HR, Payroll, Accounting and IT departments along with the executives to make the financial decisions for implementation. Once it's done, you will get a nice HR and Payroll product, with enough features to give a decent performance. In the HR department, Vista definitely represents our time and attendance system. It is used as our HR and Payroll system of record. We store all employees in Vista and our benefits, time keeping, leave accruals and payroll are run through Vista too. The main advantage of it is that we keep all of our information in one platform, without needing to toggle between different platforms to check employee records or payroll.

  • Peter s.HR Team Member
    Review
    4.5

    Vista is extremely configurable! We have always customized the application to meet our needs, so I think its completely adaptable to the specific needs of any business. It allows any number of custom fields to be used in custom procedures, wizards and reports. The Payroll is so excellent! Before VISTA, we had to fill a paper with our work hours and then submit it to the payroll department. Now, with the VISTA Payroll Module we can enter our time into the system that will automatically get to the supervisor, so he can approve and submit the payroll. It has saved our company some valuable time on manual tracks for the employee's paper time report. Also, The customer staff is excellent! They always provide an effective response, taking the right amount of time to solve any issue you may have. A usual error we have encountered was that the system allows employees to enter more accrual time then they have available. The problem is extended when it gets generated on reports. To avoid this, we still have to constantly follow up each individual, checking for inconsistencies. Vista HRMS is a very good solution for keeping all HR and Payroll under the same system. However, consider its a complex software, so the users will have to take some time to train with it. Also, I would recommend you to check with your IT team if its better to have the system in house or as a hosted client We use VISTA for all the HR actions across the company, such as benefits, recruitment, employee management and payroll. Its a great software because I know for sure it has all the tools I need for managing every HR aspect, and its great it can all be done with a single tool.

  • Joe G.Human Resources Manager
    Review
    4.5

    Vista is extremely intuitive. The navigation can be done with almost no technical knowledge about the platform. Its as simple as reading the instructions it provides. It is not necessary to memorize screen names, labels or numbers to find information. It provides security, efficiency and flexibility to a wide variety of types of users. Also, Visa has the best support team I have worked with. They are always right there when something is not right, especially if you are running payroll (they take the payroll system very seriously and will try to solve it as soon as possible). The time entry features are not robust enough for our business, so we had to try a different application to handle this. Also, I think it doesnt provide enough flexibility for applicants when applying for multiple jobs. The process tends to be long and confusing. I think Vista is well suited for most of the HR departments. A good recommendation would be to get enough training up front before implementation, so you can start getting the best out of the software right away. Vista is used across the whole organization, but mainly in the HR department. It provides a great number of details to our users for payroll and benefits, allowing us to search, select and use this data and integrate it with other data coming from other systems, in order to report and tie in employment and demographic information. After it was deployed, our admins had spent less time updating manually data. Our work in general has become more efficient.

Negative Comments
  • Dana s.HR Team Member
    Review
    4.0

    Vista comes with open architecture, something that provides great flexibility and opportunities for integration. This allows us to implement our technical development skills to create new modules we may need, as well as extend the base system code to handle our special circumstances and processes. Also, Vista allows for integration with other systems seamlessly, what makes Vista our system of record supporting several other 3rd party applications. A great thing about Vista is that it provides the ability to easily create and adjust access among security groups, this also aids greatly in troubleshooting and identifying issues because you can get down to the source code. When it comes to support, Vista is deeply interested in customer feedback, constantly listening to customers complains and suggestions, and actually implementing many of the changes in base system Implementation of this product was made way after I started to work in my current company, so I am not sure of the training that our administrators received at that time. However, I personally havent find good training manuals. My knowledge has come through trial and error and calling Vistas support. In general, I think Vista doesnt represent such a great timekeeping solution. Its not bad, but I dont consider it's spectacular either. Before acquiring Vista, make sure you really understand the undertaking of setting up this system. You will need all hands on deck, to include HR, Payroll, Accounting and IT departments along with the executives to make the financial decisions for implementation. Once it's done, you will get a nice HR and Payroll product, with enough features to give a decent performance. In the HR department, Vista definitely represents our time and attendance system. It is used as our HR and Payroll system of record. We store all employees in Vista and our benefits, time keeping, leave accruals and payroll are run through Vista too. The main advantage of it is that we keep all of our information in one platform, without needing to toggle between different platforms to check employee records or payroll.

  • Peter s.HR Team Member
    Review
    4.5

    Vista is extremely configurable! We have always customized the application to meet our needs, so I think its completely adaptable to the specific needs of any business. It allows any number of custom fields to be used in custom procedures, wizards and reports. The Payroll is so excellent! Before VISTA, we had to fill a paper with our work hours and then submit it to the payroll department. Now, with the VISTA Payroll Module we can enter our time into the system that will automatically get to the supervisor, so he can approve and submit the payroll. It has saved our company some valuable time on manual tracks for the employee's paper time report. Also, The customer staff is excellent! They always provide an effective response, taking the right amount of time to solve any issue you may have. A usual error we have encountered was that the system allows employees to enter more accrual time then they have available. The problem is extended when it gets generated on reports. To avoid this, we still have to constantly follow up each individual, checking for inconsistencies. Vista HRMS is a very good solution for keeping all HR and Payroll under the same system. However, consider its a complex software, so the users will have to take some time to train with it. Also, I would recommend you to check with your IT team if its better to have the system in house or as a hosted client We use VISTA for all the HR actions across the company, such as benefits, recruitment, employee management and payroll. Its a great software because I know for sure it has all the tools I need for managing every HR aspect, and its great it can all be done with a single tool.

  • Joe G.Human Resources Manager
    Review
    4.5

    Vista is extremely intuitive. The navigation can be done with almost no technical knowledge about the platform. Its as simple as reading the instructions it provides. It is not necessary to memorize screen names, labels or numbers to find information. It provides security, efficiency and flexibility to a wide variety of types of users. Also, Visa has the best support team I have worked with. They are always right there when something is not right, especially if you are running payroll (they take the payroll system very seriously and will try to solve it as soon as possible). The time entry features are not robust enough for our business, so we had to try a different application to handle this. Also, I think it doesnt provide enough flexibility for applicants when applying for multiple jobs. The process tends to be long and confusing. I think Vista is well suited for most of the HR departments. A good recommendation would be to get enough training up front before implementation, so you can start getting the best out of the software right away. Vista is used across the whole organization, but mainly in the HR department. It provides a great number of details to our users for payroll and benefits, allowing us to search, select and use this data and integrate it with other data coming from other systems, in order to report and tie in employment and demographic information. After it was deployed, our admins had spent less time updating manually data. Our work in general has become more efficient.

GetApp
4.6
Top Comments by GetApp
Positive Comments
  • Barbara C.Government Administration
    Review
    5.0

    PDS/Vista has been an incredible vendor to work with. My manager told me that she wished all of our other vendors were as attentive to the customer and as easy to work with as PDS is.

  • David S.Real Estate
    Review
    5.0

    We have move our timesheet entry on-line and have integrated many other systems seamlessly. There support is excellemt

  • Rose O.Insurance
    Review
    5.0

    Very please with software and customer support.

Negative Comments
  • Lydia P.Real Estate
    Review
    3.0

    No Comments

  • Wendy T.Public Policy
    Review
    4.0

    Overall we have been happy with the Vista 7 upgrade. I look forward to seeing what the payroll change will bring.

  • Keith E.Retail
    Review
    4.0

    We are going online with HR and Payroll, next will be Benefits Admin and Performance Management.

Trustradius
4.0
Top Comments by Trustradius
Positive Comments
  • Verified User
    Review
    4.0

    Our organization uses Vista HRMS for Human Resource and Payroll functions. We also use the Recruiting tools within Vista to power our online application process. We use Vista across the entire company at different accesses/levels. For instance our HR and Accounting departments use all areas of Vista while a supervisor may use it to look at an employee's salary level, past performance review evaluations, safety training, etc. An employee uses Vista to check the benefits they are enrolled in, their pay information, and ensure that their personal information is up to date and accurate. It serves as a user friendly tool that all levels of computer users feel comfortable accessing.
    If you are looking for a system to help you with less paper-trail and something that is all encompassing, Vista is a great system to use. Overall it is probably one of the best HR systems I have used. It is easy to access all areas (HR, Safety, Payroll) in one system. It makes working with other departments easy because everyone has the same information in front of them. It is also easy to grant different levels of access for all employees. If you are wanting to find a way to have your HR system speak with your online website in the form of recruiting, this is a great tool to use. I would ask yourself what do you need from a current HRIS system? Do you need departments to have access to similar information? If you have a large company and need your employees to be cross-trained in other areas, this system does a great job of that.
    The recruiting tab within the HR function of Vista proved to be a great asset to our organization. It makes reviewing resumes and posting jobs to our website very easy to do. The set up can take awhile and you need a great IT team to support you, but once it is up and running things work great. You are able to change an employee's status, schedule interviews with departments, and view their resumes/applications without having to print anything! You can also create an electronic flow chart to route new job postings for approval through the appropriate chain of command. If your HR department is looking to become leaner and go paperless this is a great tool to use. Tracking of employee's education and courses/certifications. Our company likes to have a detailed trail of all courses/certifications/degrees that an employee has for performance review evaluations and for future career planning of individuals. Vista does a particularly good job of tracking courses and making this information easy to access for department supervisors and employees. It will also allow you to enter an expiration date of a certificate and notifies you when you are due to re-certify or take another safety course. It makes tracking this information very easy. Review process. Every company, especially in the HR department, cringes at review time. It's a huge undertaking regardless of how many employees your organization has. With the Vista HRMS system, it allows department supervisors/managers to easily access a past employee review. It also allows the employee to read their past reviews to assist in writing their current one. It also allows for reviews, once completed, to be submitted electronically through an approval process and attached to the employee's record for future references.
    Vista HRMS was written by IT-minded individuals which makes it sometimes difficult for someone who is not IT-minded to leverage the system to do the things you want/need it to do for your organization. If your company has a very strong IT department this may not be an issue. However, if you are a small organization who doesn't have a strong IT department, you will have to heavily rely on Vista to walk you through challenges or read up on their manuals (which can be difficult to understand since they are geared towards an IT professional). Getting the proper reports that you need can be an issue. The system allows you to write new reports but can be very difficult to do and to export into a format that you are wanting. This is probably the area our organization struggled with the most. We knew the data was in their but had a hard time finding a way to get it out. Our IT department was gracious in helping us but often times had to find some sort of work-around to get the data we needed. This is definitely an area that Vista can approve.

  • Verified User
    Review
    4.0

    I wasn't part of the implementation team for selection of Vista HRMS, but the feedback that I received was that this was the most robust, configurable product on the market for the price range we were looking to spend. No software is perfect, but Vista HRMS does suit our needs and there is always room to enhance the product when you have time, skills and some money for customs to be put in place if you are unable to do them yourself. I have had the opportunity to work with many other Payroll and HR software programs and none of them were as inclusive as Vista HRMS. We always had issues with syncs and integrations between the programs and at times we even had dedicated employees who did the exact same data entry in multiple different systems. This of course is inefficient as well as leaves quite a bit of room for human error.
    You have the option of taking the system in house or being a hosted client. Figure out what resources your IT department has to spare, if you will have a dedicated administrator who will do all the upgrades and enhancements or if you will be job sharing those responsibilities. Like all software, Vista HRMS has multiple upgrades a year. You will need someone or a team of a few individuals to test these upgrades out and be able to take on a role of administrator, technology consultant or front end user and make sure these upgrades are working from all angles. Vista HRMS really is a good product for keeping all HR and Payroll related records in one system, I just stress the fact that you have to have someone on hand who wants to own the product and be willing to learn as much as possible. The more you put into this product, the more you will get out of it.
    Vista HRMS is extremely configurable. It's completely adaptable to your specific business needs. Security is very robust and you have the ability to easily create and adjust access amongst security groups I feel like the payroll process is pretty simple and the system will generate multiple reports for each step so you are able to verify information along the way. You can rerun steps and processes as many times necessary until all your data is accurate and ties out to your business standards. This is always a welcome feature before you hit that magical 'pay' button!
    Time entry is very manual, you have to be very specific in your time entry by inserting the colon and also the AM/PM. Military time entry will work if you're settings are set to accept military time entry. A time punch button would be a great addition to this module, or a quick drop down option of base hour or half hour entries. Currently, the system allows employees to enter more leave accrual time then they have available. This error does generate on reports when payroll is run, however as a business rule we do follow up with each individual who has gone over and see if they would like those hours moved over to other available accruals or let them know that it will be unpaid if no other accrual balances exist. I believe you can configure a 'User Exit' to notify employees as soon as they enter the time in that those hours are not available, however it is not part of the base system. This would be a helpful addition and would save quite a bit of time on the follow up during payroll processing. I was not here during implementation of this product, so I am not sure of the training that our administrators received at the time. However I have not had much luck in finding best practices for the system or training manuals. My knowledge has come through trial and error and calling our hosted support team to help walk me through issues. More FAQ material or even module training materials would be great for newly hired employees who need to have access to Vista HRMS in more than a basic time entry capacity.

  • Philip MowreyDirector Business Information Systems
    Review
    4.5

    Vista HRMS integrates our HR and Payroll functions nicely and has been used throughout the organization for over 15 years. While our benefit and timekeeping systems are handled by other systems, the control of our data through easily customizable interfaces allow these systems to be seamlessly integrated into our enterprise. Self-service allows our managers and employees access to information and key job functions and the Recruiting module will be implemented soon.
    For the most part, the Hosted version has all of the same benefits as the on-premise version. As a hosted client, we have direct VPN access to the database. Although access is read only, this is a huge benefit over most other SAAS or hosted applications. Bulk inserts and updates to the database are allowed, as are changes to the web front-end, you'll just need to submit your code to the hosting dept and have them review and execute it for you. The support team and hosting department are great and will help you do what you need to do.
    The core HR and Payroll functions work very well together out of the box but they can be modified to answer any business process. The system is completely configurable and will allow any number of custom fields not only to be created to capture data points, but to be used in custom procedures, wizards and reports. In the 7+ years I've been working with Vista HRMS, we have always been able to customize the application to meet our needs. Custom reporting from the Vista HRMS database is easy and can be completely integrated into the front end user interface. We've gone from hundreds of custom reports stored on back office computers to a few dozen reports accessible by managers and employees directly through the application. Interfacing with other systems is seamless and allows Vista HRMS to be our system of record. As of now, Vista HRMS is supporting 8 other business or 3rd party applications. I manage several systems and the support we get from PDS is like no where else. The entire phone support team is great and we've got to know many of them on a first name basis. PDS expends a great effort on their Users Conferences which are highly valuable to the organization. The intimate gatherings are a great place to let them know what you think of their software and they listen by regularly adding in our suggestions.
    We currently use another vendor for timekeeping and tracking. Our organization requires complex pay processing rules to handle both union and non-union employees and provides a scheduling component suitable for a 24hr healthcare facility. I understand that PDS has partnered with a vendor to provide a better timekeeping solution, but a few years back it still was not adequate for our needs. For the amount of time and investment it would cost to switch vendors and applications, the PDS offering would have to be spectacular. We also outsource our benefits and online benefit enrollment. We had used the PDS Benefits module for two years (2010-11) but with limited online enrollment functionality, changing benefit plans each year, and bundled enrollment processing from our benefit vendor, it became too time intensive for us to manually build and change the configuration each year and reconcile charges monthly. I have heard of significant improvements to the Benefit module and the online enrollment capabilities in recent years but plan to stick with what we have for now.

Negative Comments
  • Verified User
    Review
    4.0

    Our organization uses Vista HRMS for Human Resource and Payroll functions. We also use the Recruiting tools within Vista to power our online application process. We use Vista across the entire company at different accesses/levels. For instance our HR and Accounting departments use all areas of Vista while a supervisor may use it to look at an employee's salary level, past performance review evaluations, safety training, etc. An employee uses Vista to check the benefits they are enrolled in, their pay information, and ensure that their personal information is up to date and accurate. It serves as a user friendly tool that all levels of computer users feel comfortable accessing.
    If you are looking for a system to help you with less paper-trail and something that is all encompassing, Vista is a great system to use. Overall it is probably one of the best HR systems I have used. It is easy to access all areas (HR, Safety, Payroll) in one system. It makes working with other departments easy because everyone has the same information in front of them. It is also easy to grant different levels of access for all employees. If you are wanting to find a way to have your HR system speak with your online website in the form of recruiting, this is a great tool to use. I would ask yourself what do you need from a current HRIS system? Do you need departments to have access to similar information? If you have a large company and need your employees to be cross-trained in other areas, this system does a great job of that.
    The recruiting tab within the HR function of Vista proved to be a great asset to our organization. It makes reviewing resumes and posting jobs to our website very easy to do. The set up can take awhile and you need a great IT team to support you, but once it is up and running things work great. You are able to change an employee's status, schedule interviews with departments, and view their resumes/applications without having to print anything! You can also create an electronic flow chart to route new job postings for approval through the appropriate chain of command. If your HR department is looking to become leaner and go paperless this is a great tool to use. Tracking of employee's education and courses/certifications. Our company likes to have a detailed trail of all courses/certifications/degrees that an employee has for performance review evaluations and for future career planning of individuals. Vista does a particularly good job of tracking courses and making this information easy to access for department supervisors and employees. It will also allow you to enter an expiration date of a certificate and notifies you when you are due to re-certify or take another safety course. It makes tracking this information very easy. Review process. Every company, especially in the HR department, cringes at review time. It's a huge undertaking regardless of how many employees your organization has. With the Vista HRMS system, it allows department supervisors/managers to easily access a past employee review. It also allows the employee to read their past reviews to assist in writing their current one. It also allows for reviews, once completed, to be submitted electronically through an approval process and attached to the employee's record for future references.
    Vista HRMS was written by IT-minded individuals which makes it sometimes difficult for someone who is not IT-minded to leverage the system to do the things you want/need it to do for your organization. If your company has a very strong IT department this may not be an issue. However, if you are a small organization who doesn't have a strong IT department, you will have to heavily rely on Vista to walk you through challenges or read up on their manuals (which can be difficult to understand since they are geared towards an IT professional). Getting the proper reports that you need can be an issue. The system allows you to write new reports but can be very difficult to do and to export into a format that you are wanting. This is probably the area our organization struggled with the most. We knew the data was in their but had a hard time finding a way to get it out. Our IT department was gracious in helping us but often times had to find some sort of work-around to get the data we needed. This is definitely an area that Vista can approve.

  • Verified User
    Review
    4.0

    I wasn't part of the implementation team for selection of Vista HRMS, but the feedback that I received was that this was the most robust, configurable product on the market for the price range we were looking to spend. No software is perfect, but Vista HRMS does suit our needs and there is always room to enhance the product when you have time, skills and some money for customs to be put in place if you are unable to do them yourself. I have had the opportunity to work with many other Payroll and HR software programs and none of them were as inclusive as Vista HRMS. We always had issues with syncs and integrations between the programs and at times we even had dedicated employees who did the exact same data entry in multiple different systems. This of course is inefficient as well as leaves quite a bit of room for human error.
    You have the option of taking the system in house or being a hosted client. Figure out what resources your IT department has to spare, if you will have a dedicated administrator who will do all the upgrades and enhancements or if you will be job sharing those responsibilities. Like all software, Vista HRMS has multiple upgrades a year. You will need someone or a team of a few individuals to test these upgrades out and be able to take on a role of administrator, technology consultant or front end user and make sure these upgrades are working from all angles. Vista HRMS really is a good product for keeping all HR and Payroll related records in one system, I just stress the fact that you have to have someone on hand who wants to own the product and be willing to learn as much as possible. The more you put into this product, the more you will get out of it.
    Vista HRMS is extremely configurable. It's completely adaptable to your specific business needs. Security is very robust and you have the ability to easily create and adjust access amongst security groups I feel like the payroll process is pretty simple and the system will generate multiple reports for each step so you are able to verify information along the way. You can rerun steps and processes as many times necessary until all your data is accurate and ties out to your business standards. This is always a welcome feature before you hit that magical 'pay' button!
    Time entry is very manual, you have to be very specific in your time entry by inserting the colon and also the AM/PM. Military time entry will work if you're settings are set to accept military time entry. A time punch button would be a great addition to this module, or a quick drop down option of base hour or half hour entries. Currently, the system allows employees to enter more leave accrual time then they have available. This error does generate on reports when payroll is run, however as a business rule we do follow up with each individual who has gone over and see if they would like those hours moved over to other available accruals or let them know that it will be unpaid if no other accrual balances exist. I believe you can configure a 'User Exit' to notify employees as soon as they enter the time in that those hours are not available, however it is not part of the base system. This would be a helpful addition and would save quite a bit of time on the follow up during payroll processing. I was not here during implementation of this product, so I am not sure of the training that our administrators received at the time. However I have not had much luck in finding best practices for the system or training manuals. My knowledge has come through trial and error and calling our hosted support team to help walk me through issues. More FAQ material or even module training materials would be great for newly hired employees who need to have access to Vista HRMS in more than a basic time entry capacity.

  • Philip MowreyDirector Business Information Systems
    Review
    4.5

    Vista HRMS integrates our HR and Payroll functions nicely and has been used throughout the organization for over 15 years. While our benefit and timekeeping systems are handled by other systems, the control of our data through easily customizable interfaces allow these systems to be seamlessly integrated into our enterprise. Self-service allows our managers and employees access to information and key job functions and the Recruiting module will be implemented soon.
    For the most part, the Hosted version has all of the same benefits as the on-premise version. As a hosted client, we have direct VPN access to the database. Although access is read only, this is a huge benefit over most other SAAS or hosted applications. Bulk inserts and updates to the database are allowed, as are changes to the web front-end, you'll just need to submit your code to the hosting dept and have them review and execute it for you. The support team and hosting department are great and will help you do what you need to do.
    The core HR and Payroll functions work very well together out of the box but they can be modified to answer any business process. The system is completely configurable and will allow any number of custom fields not only to be created to capture data points, but to be used in custom procedures, wizards and reports. In the 7+ years I've been working with Vista HRMS, we have always been able to customize the application to meet our needs. Custom reporting from the Vista HRMS database is easy and can be completely integrated into the front end user interface. We've gone from hundreds of custom reports stored on back office computers to a few dozen reports accessible by managers and employees directly through the application. Interfacing with other systems is seamless and allows Vista HRMS to be our system of record. As of now, Vista HRMS is supporting 8 other business or 3rd party applications. I manage several systems and the support we get from PDS is like no where else. The entire phone support team is great and we've got to know many of them on a first name basis. PDS expends a great effort on their Users Conferences which are highly valuable to the organization. The intimate gatherings are a great place to let them know what you think of their software and they listen by regularly adding in our suggestions.
    We currently use another vendor for timekeeping and tracking. Our organization requires complex pay processing rules to handle both union and non-union employees and provides a scheduling component suitable for a 24hr healthcare facility. I understand that PDS has partnered with a vendor to provide a better timekeeping solution, but a few years back it still was not adequate for our needs. For the amount of time and investment it would cost to switch vendors and applications, the PDS offering would have to be spectacular. We also outsource our benefits and online benefit enrollment. We had used the PDS Benefits module for two years (2010-11) but with limited online enrollment functionality, changing benefit plans each year, and bundled enrollment processing from our benefit vendor, it became too time intensive for us to manually build and change the configuration each year and reconcile charges monthly. I have heard of significant improvements to the Benefit module and the online enrollment capabilities in recent years but plan to stick with what we have for now.

Capterra
4.0
Top Comments by Capterra
Comments
  • Larissa B.Business Intelligence Application Administrator
    Review
    4.0

    I learned a lot about Crystal Reports and due to being ambitious and a self motivator, I really learned a lot about inner workings of this product. Wish we had the opportunity to get into workflows and really make this a win.
    This tool was easily navigable and had such a small support team that it felt like you had your own personal representative that knew your environment. You had the ability to do some custom reporting to better fit your business needs instead of being locked down to just canned reports from a larger entity like ADP. Their benefits/payroll/onboarding and HR modules seemed pretty inclusive for the fees we paid.
    All reports were done with Crystal, so ramp up time was extensive in order to get a good feel for the tables and how to write reports off of them. Would have been super beneficial for our company to have a dedicated administrator for the entire suite of modules instead of subject matter experts in one area. I think we could have gotten a lot more out of this tool if we were to run the administration that way.