Shape Software Alternatives & ReviewsUsed by 72% Professionals

Shape Software Reviews

Paid

4.8

/5

(Alternatives.Co rating)
  • Linux
  • Windows

The overwhelming response to Shape Software is mostly because of its intuitive and user-friendly design. And the majority of customers all praise Shape Software as it lets them optimize their sales and marketing efforts thereby increasing their return on investment with complete ease.

Best Offer Applied
Starts at

$59/Month

Try For Free
Alternatives.Co has rated
Shape Software
4.8(142 Ratings)
Select Application
  • 4.7
  • 4.9
  • 3.5
  • 4.8
G2
4.7
Top Comments by G2
Positive Comments
  • Irina A.Small-Business(50 or fewer emp.)
    Review
    5.0

    I would highly recommend Shape CRM to any business looking to improve their workflow and grow their customer base. Review collected by and hosted on G2.com.

  • Bryan L.Small-Business(50 or fewer emp.)
    Review
    5.0

    Shape's UI is intuitive, and the setup process was pretty easy. We love how you can create and manage email and text campaigns and track everything. Some other CRMs we tested had all the same features, but getting them set up seemed much more time-consuming. Shape ties them all together nicely. Review collected by and hosted on G2.com.

  • Mery Cris D.Logistics Supervisor
    Review
    5.0

    Lead capture and management: The platform includes tools for capturing leads from various sources and managing them through the sales pipeline. Review collected by and hosted on G2.com.

Negative Comments
  • Sam k.partner
    Review
    0.0

    Also, any changes, even if it is of the smallest type, have to go through their "engineers," so you have to pay a premium to make any alternations handicapping you and your IT/web development staff. Please stay away from this company and go with a more established organization. Review collected by and hosted on G2.com.

  • Verified User in Financial ServicesMid-Market(51-1000 emp.)
    Review
    0.5

    I don't really have any major complaints about the software. There are a few additional charges you can buy that I wish were included in the package but for how cost-efficient the software is, I can't complain! Review collected by and hosted on G2.com.

  • Adam M.B
    Review
    1.0

    No project management tools. Review collected by and hosted on G2.com.

GetApp
4.9
Top Comments by GetApp
Positive Comments
  • Mery Cris D.Retail
    Review
    5.0

    What really sets Shape apart from other productivity tools is its analytics and reporting capabilities. With Shape, you can easily track your progress, identify areas for improvement, and get insights into how you and your team are performing. This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.

  • Vanessa Grace C.Telecommunications
    Review
    5.0

    The features that are most impactful, are the phone features and the texting.

  • Lalaine D.Telecommunications
    Review
    5.0

    We use it a lot for email automation and text automation and it works great

Negative Comments
  • Anonymous ReviewerConstruction
    Review
    2.0

    esignature mapping never worked properly

  • Christopher J.Transportation/Trucking/Railroad
    Review
    4.0

    No much that is bad to say about this software. It is packed with alot of features so figuring out the best way to use it for your business can take some time.

  • Mery Cris D.Retail
    Review
    5.0

    Nothing to improve. This is already perfect!

Trustradius
3.5
Top Comments by Trustradius
Positive Comments
  • Ben SottekPaid Media Account Strategist
    Review
    7.0

    We use shape to aggregate paid media spend from all platforms and pace that spend to meet client budgets. We also use it to provide budget-related notifications and warnings to make sure there is plenty of visibility on the team when it comes to each client's budget.
    Platform integrations Pacing accuracy Automated notifications

Capterra
4.8
Top Comments by Capterra
Comments
  • Christopher H.CEO
    Review
    2.0

    A Nightmare. Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software. Caveat Emptor.

  • Verified ReviewerPrincipal
    Review
    2.0

    went with [SENSITIVE CONTENT] and Monday and couldn't be happier and we saved money

  • Madina H.Account Executive
    Review
    5.0

    I have had an amazing experience with the software and team behind this all

  • Dorsa M.HR Recruiting
    Review
    5.0

    Great overall experience.

  • Kari F.Real Estate Agent
    Review
    5.0

    No Comments

  • Rachel J.Business Development Director
    Review
    5.0

    No Comments