SuperOffice Reviews

Pr G.Marknads- och sljansvarig

5.0

The support from Superoffice is very good. I have used Superoffice since 1997 but have sometimes been forced to use other CRM systems. I will stick to Superoffice. Review collected by and hosted on G2.com.

Gran F.Mid-Market(51-1000 emp.)

5.0

One of the best featueres is "current active" meaning that when you switch from one module (company/ sale/ project/ diary) to another, the system "knows" what related objects is active, meaning that you do not need to search for the same same object again. Saves a lot of time Review collected by and hosted on G2.com.

Danny L.Co-Owner

4.0

The entire customer history is centrally stored and can be viewed in an overview at the touch of a button. Because the telephone exchange is also linked to SuperOffice, they save a lot of time when calling tasks and quotations. Even when the customer calls them, they see who is calling and they immediately see the correct customer card. This way of customer recognition ensures a proactive attitude on the part of the employees, which the customer appreciates. Thanks to the central agenda function, everyone now knows exactly what each other is doing. SuperOffice is, in addition to the ERP system, crucial for Elincom Electronics. That is why a link has been developed between the ERP system and SuperOffice. All price agreements, articles and current orders can be consulted in SuperOffice CRM. Review collected by and hosted on G2.com.

Pierre O.Sales Manager

3.5

Layout, Grafic and the app that really need some work. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic ManufacturingSmall-Business(50 or fewer emp.)

3.5

keeps opening new tabs and end up with numerous superoffice tabs open Review collected by and hosted on G2.com.

Verified User in MachineryMid-Market(51-1000 emp.)

3.5

The freedome of users to change or and choose there own titles or discriptions. Review collected by and hosted on G2.com.

Daniel L.Machinery

5.0

Very good and complete sales tool. Professional set up and good connection to outlook.

Jeinerson M.Telecommunications

5.0

La facilidad y agilizando de las herramientas para mejorar la interaccin usuario cliente

Andr R.Machinery

5.0

Leichte Bedienbarkeit, zentrale Verfgbarkeit von Daten, strukturiertes Arbeiten dank Aktivitten und Verkaufsleitfden, stets aktueller Forecast und eine Skalierbarkeit des Systems sind wesentliche Vorteile von SuperOffice CRM. SuperOffice CRM bietet dank der Integration von Office 365, ERP und Echobot sowie den Automatisierungsmglichkeiten via Zapier vor allem in Vertrieb und Marketing einen echten Mehrwert.

Verified UserC-Level Executive

7.0

On-prem CRM for sales and back office support. Not the most modern CRM (HubSpot, dynamics CRM, Pipedrive, etc.) it is updated on a regular basis, but the user interface and usability, mobile application, and integration possibilities are weak. If you will need calendar sync for exchange, there is an on-prem or cloud tool for that. The sync tool will move to the cloud in 2023 and the monthly cost is ridiculously high per user. There are no Microsoft windows clients anymore, only browser support.

Eva Y.Business Process Developer

5.0

Overall: SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.

Matt C.Managing Director

5.0

Overall: We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.

Lukas D.Projekt Manager

2.0

Overall: The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!

Marcel S.Verified LinkedIn UserCo Founder

5.0

Overall: Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.

Verified ReviewerVerified LinkedIn UserProduct manager

4.0

Overall: Good product, easy to use.

Daniel L.Service Manager

5.0

Overall: Profesional sales tool