Nimble Alternatives & ReviewsUsed by 73% Professionals

Nimble Reviews

Paid

3.9

/5

(Alternatives.Co rating)
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Users trust Nimble with all their heart as it helps them manage the CRM and sales demands efficiently. And the majority of users have addressed that the traditional CRM solutions used to have gaps that reduce their value in the modern workplace. But on the other hand, very well addresses these gaps by integrating with social media and web search to automatically enrich records in the system with context and eliminate the time spent by sales agents searching for background information on prospects.

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Alternatives.Co has rated
Nimble
3.9(95 Ratings)
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G2
4.5
Top Comments by G2
Positive Comments
  • Jose M.Product Marketing Manager
    Review
    5.0

    The platform has a management of negative comments, which allows us to be aware of the negative comments made on social networks, website and google, so we can respond quickly and effectively, and avoid a bad online reputation. It allows us to integrate with various channels such as social networks, website and email, in addition to collecting data from all these channels in real time, thus having more and better control of our communication channels. Review collected by and hosted on G2.com.

  • James K.Sales Engineer
    Review
    4.5

    It helps me to be more hands-on and highly competitive around sales targets, and helps to be part of the process in terms of campaign distribution, customer follow-ups and providing marketing services. Nimble has unique support that helps to retain the development of the functions. Review collected by and hosted on G2.com.

  • Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
    Review
    3.5

    Nimble is awesome for small sales teams, especially if they're tight with marketing. Automatically pulling info from social profiles is great, and integration with email systems is awesome. The price (almost literally) can't be beat. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in AccountingEnterprise(> 1000 emp.)
    Review
    0.0

    its quite slow - when you have lots of crm data it takes a while to load Review collected by and hosted on G2.com.

  • Morgan D.CEO
    Review
    0.0

    Review collected by and hosted on G2.com.

  • Marek O.CEO
    Review
    0.0

    Actually nimble is just aggregating linkedin/twitter feeds for me, which does not create any value and generates a lot of unneeded information. Review collected by and hosted on G2.com.

GetApp
4.4
Top Comments by GetApp
Positive Comments
  • Dhiraj N.Marketing and Advertising
    Review
    5.0

    Increased efficiency in lead capture and organizationImproved targeting and segmentation of leads for more effective outreachIntegration with other tools and platforms for streamlined communication and follow-upCustomizable features for better alignment with specific business needsUser-friendly interface that makes it easy for sales teams to access and manage leads

  • Ina M.Information Technology and Services
    Review
    5.0

    Ever since I started using Nimble, my marketing efforts have increased by 20%. It's really been a game changer and I recommend to everyone.

  • Qaisar L.Accounting
    Review
    5.0

    Its a very good software to use.-

Negative Comments
  • Obinna O.Marketing and Advertising
    Review
    1.0

    Can connect to multiple google or office 360 accounts at the same time, trial period is 14 days, and it uses information on the internet to give more information about prospects.

  • Remus L.Real Estate
    Review
    1.0

    Not worth your time.

  • Gary C.Real Estate
    Review
    1.0

    The worst.

Trustradius
3.9
Top Comments by Trustradius
Positive Comments
  • Maria PulentaClient Account Executive
    Review
    10.0

    Nimble is an excellent resource for keeping our email contacts in sync and simplifying some of the steps involved in manually collecting contact information. The integration with other email tools and the connection to our social networks help us keep an eye on our potential customers and improve our business relationship with them. Our marketing department uses it to find potential customer opportunities. We benefit from its stability and can promote our organization's marketing efficiently and effectively.
    Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers. We like that it allows us to follow up with our customers. Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.

  • Brandon SmithBusiness Consultant
    Review
    10.0

    No matter what business you own, customer satisfaction is always a top priority if you want to keep your business going because customers are the backbone of your business. Customer Relationship Management (CRM) Software is always designed to facilitate the busiest people in order to save their precious time. Nimble is a great platform because it's just the best ear to listen to. Nimble has a lot going on within the application. I am an old user of Nimble and it has always impressed me.
    Nimble does a great job of providing quick visual snapshots of all my customers and all the individuals who I need to contact. It is relatively cheap as well which is a great aspect of the software and it just seamlessly integrates well with Google Apps and even Office 365. Nimble has a very flexible and helpful nature which I really like. Its interface is easy to use and attractive.

  • Francisco GutierrezIT Analyst
    Review
    10.0

    We were able to capture customer information through customer follow-ups on social networks, the software responds quickly to the execution processes in specialized marketing projects. It is undoubtedly a great tool that influences the dynamics and development of strategies.
    I like Nimble because it has been very influential in fostering monitoring and tracking products in the most demanding clients. The events in which the program participates have been beneficial in contributing efficient analytical reports. Nimble allows me to choose the right moment to intervene and offer relevant information to my potential clients.

Negative Comments
  • Fred ClausTechnical Director
    Review
    1.0

    Nimble was our main CRM program for a couple of years. We used it to keep track of client addresses for mobile techs, as well as to monitor what the clients were calling in on and verify emails sent out for contract renewals.
    Social media auto-populate needs a lot of work. Never gave valid social media accounts for clients. Very clunky to work with. Not customizable the way others are. Claim to be unlimited but it's actually 20,000 contacts for the price quoted. Additional is 10.00 a month more.

  • Verified UserProject Manager
    Review
    7.0

    In my company, it is used by the IT department, we are coordinating programs and events as well as communication with the clients. Its a major issue is searching contacts often fails. The mobile app is not worthy, but the desktop app is good
    Mobile application is too slow and not functioning as good as the web application. Accessing contacts may fails and unwanted contacts showing top. It's expensive. Card capturing is not much good.

  • Russ JohnsCo-Founder
    Review
    7.0

    We use Nimble as a traditional CRM and also tracking out leads and deals. One of the best features we use is to have Nimble improve the quality of the data. I have found this is to be OK for many applications. I would like to see the accuracy of the data improve and the number of integrations to increase.
    Not all of the social feeds are included… Hello. Linkedin? Where are you? I really get frustrated that I don't have more API connections and the ability to populate Nimble with outside websites and forms. CTA captures information from other sources. Access - we need access!!! I would love to see tools like Slack and Asana or other project management tools allowed into the platform.

Capterra
4.4
Top Comments by Capterra
Comments
  • Mike S.President
    Review
    4.0

    Nimble is a great little CRM that does a nice job of dealing with social media when compared to other solutions I have looked at. However, there are some "sore thumb" issues and missing features that leave me constantly wishing for more. One of it's best features is its Chrome plugin that allows you to grab contacts when you visit web pages like LinkedIn, Facebook, Twitter, etc. However one of the worst features is that the plugin often does not work correctly and have some maddening aspects to it that cause you to loose information you've just entered and/or makes it difficult to capture the lead. Most all of these would be easy to fix if they just listened to customer complaints and prioritized fixing these issues. Another annoyance is that today I have far more channels for communications with people besides just Facebook, Twitter, and LinkedIn. The biggest one for me is Slack. Yet Nimble captures none of my discussions with Slack users so Nimble cannot capture any communication with anyone I am on a shared Slack (examples: https://make.wordpress.org/chat/, https://poststatus.com/club/, and http://tech404.io/) even though 100% of it is typed! Another major annoyance of a minor (easily fixed) issue is that Nimble captures URLs for you but does not check to see if they shortened. So Nimble captures, stores and displays http://t.co/iIrGzB9fzr for Microsoft instead of https://www.facebook.com/Microsoft like it should. And if I manually replace it Nimble will put http://t.co/iIrGzB9fzr back the first chance it gets! (I reported this problem well over a year ago and was told there was no way to solve this. Well I am a web developer and this is a trivially easy to solve it, their support just was not technical so decided to give me the "easy" answer.) After ranting, let me say I love how Nimble generally will find and present most social URLs for a contact or company once you've entered one of them. I assume that if one of their other customers has previously added the company or contact then they give me the benefit of not having to research them again too. (Some people might not like that they seem to use data this way but I do not mind it.) All in all, I am still happy with my selection I just wish they would address these issues which should be really easy to fix (except for Slack integration, and that should not be terribly hard.)

  • Brad B.CEO
    Review
    5.0

    Sales Prospecting, Lead and Contact profile enrichment through social dossier views. We have implemented Nimble across our Sales and Marketing processes through integration with our Marketing Automation Service 366 Degrees and into our main CRM Salesforce.com. Nimble saves us time in identifying, updating information on contacts and streamlines our sales and marketing segmentation for top of the funnel communication efforts.

  • Scott A. G.owner
    Review
    4.0

    Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building.

  • Charlene K.Project Manager
    Review
    5.0

    Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth.

  • Dheeraj U.Business Development Manager
    Review
    4.0

    A very high volume of information can be handled by Nimble in a way that makes sense and is helpful to the user. I have had a great experience with Nimble, and it has undoubtedly aided our marketing initiatives as well as my productivity greatly. However, if you're looking for something that can simplify your life when it comes to marketing automation, I think Nimble is absolutely worth looking at.

  • Yashovardhan J.Researcher
    Review
    5.0

    Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data.