Nimble Alternatives & ReviewsUsed by 73% Professionals

Nimble Reviews

Paid

4.4

/5

(Alternatives.Co rating)
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Users trust Nimble with all their heart as it helps them manage the CRM and sales demands efficiently. And the majority of users have addressed that the traditional CRM solutions used to have gaps that reduce their value in the modern workplace. But on the other hand, very well addresses these gaps by integrating with social media and web search to automatically enrich records in the system with context and eliminate the time spent by sales agents searching for background information on prospects.

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Alternatives.Co has rated
Nimble
4.4(2892 Ratings)
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G2
4.5
Top Comments by G2
Positive Comments
  • Laura L.Marketing & Administrative Assistant
    Review
    5.0

    Being able to access the full range of customer contact details remains only slightly important, because we can switch between the different ways in which we can communicate with them once we've got information from more than two. To illustrate, in the case where we have a consumer's social media account, it is not necessary to use their email. It is simple to determine the different fields of interest that each customer has, because depending on the operations they perform within the site or the research we do based on the system, we can preserve customer activity data in order to exploit them in certain parts of the sales campaign we have. It is easy to get the data for each customer once the verification operations have been resolved, for example: if it is a joint venture company, the verification operations may be as complicated as the group of associates in the company requires. In this way, we ensure that it is feasible to enter and examine the most frequent purchases and those that attract the most interest. Review collected by and hosted on G2.com.

  • Wes E.Soccer Referee
    Review
    4.5

    Clearly there is a good ui team to help programmers make things user friendly. And knowing that the product I'm paying for today will only be better a month from now is the best thing about it. Review collected by and hosted on G2.com.

  • Scott P.Partner
    Review
    5.0

    Nimble is very flexible and allows me to do direct sales as well as channel. The system allows you to deploy in a way that supports your selling cycle and enhances the success rate by bundling features that are normally extra cost in other systems. This system is easy to deploy, works with other integrated systems, and has become my daily "main" system to keep me on tract and profitable. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
    Review
    0.0

    doesn't 2 way sync without purchasing additional costly program. Review collected by and hosted on G2.com.

  • Morgan D.CEO
    Review
    0.0

    Review collected by and hosted on G2.com.

  • Verified User in AccountingEnterprise(> 1000 emp.)
    Review
    0.0

    its quite slow - when you have lots of crm data it takes a while to load Review collected by and hosted on G2.com.

GetApp
4.4
Top Comments by GetApp
Positive Comments
  • Dhiraj N.Marketing and Advertising
    Review
    5.0

    Increased efficiency in lead capture and organizationImproved targeting and segmentation of leads for more effective outreachIntegration with other tools and platforms for streamlined communication and follow-upCustomizable features for better alignment with specific business needsUser-friendly interface that makes it easy for sales teams to access and manage leads

  • Ina M.Information Technology and Services
    Review
    5.0

    Ever since I started using Nimble, my marketing efforts have increased by 20%. It's really been a game changer and I recommend to everyone.

  • Qaisar L.Accounting
    Review
    5.0

    Its a very good software to use.-

Negative Comments
  • Obinna O.Marketing and Advertising
    Review
    1.0

    Can connect to multiple google or office 360 accounts at the same time, trial period is 14 days, and it uses information on the internet to give more information about prospects.

  • Remus L.Real Estate
    Review
    1.0

    Not worth your time.

  • Gary C.Real Estate
    Review
    1.0

    The worst.

Trustradius
3.9
Top Comments by Trustradius
Positive Comments
  • Thomas OlesenConsultant
    Review
    10.0

    Nimble is the hub for CRM in my organization. Although Nimble can support other CRM systems such as Salesforce, in my organization Nimble is the primary CRM system. It is used mainly for Contact Management and email tracking. Although it has features for tracking the progress of sales leads and reminders to follow up etc. they are hardly used in my organization. Contact Management consists of adding contacts to the CRM database and Nimble makes this a breeze by automagically adding fully populated contact records from either an email address or a contact found in a web browser. Email tracking is the process of matching the Contact's email addresses (plural) with the organization's email addresses (plural) so that there is one place to see all interactions with Contacts. The system also allows ad-hoc notes to be added to Contact records such as telephone conversations or snippets of data that may get lost in an email system. Nimble also tracks Tweets in a similar fashion to tracking emails and this adds a social dimension to Contact records.
    Organizations (or individuals) can connect multiple email addresses to Nimble, which is possibly unique but certainly useful. As an individual, you could, therefore, manage your business and private life in one database and you could manage additional organizations as well, if required. This saves having multiple databases to manage. The database can be segmented in many ways but Tags are the most powerful. Adding a Tag to a contact record enables that contact to belong to that group or segment. Any Contact can belong to multiple groups. Using the built-in synchronization engine, Contacts can be added to mailing lists in separate systems such as MailChimp simply by adding the appropriate Tag to the record in Nimble. Using Nimble's widget means that if you see a Contact mentioned online or you receive an email from a Contact, you can simply hit "add to Nimble". But in the process, you can build a complete record such as the name, address, phone number, email, website etc. which saves a huge amount of time and is the reason why the data in CRM's that don't provide that functionality is generally not up to date.

  • Chuck RoyerPresident/CEO
    Review
    10.0

    1) Eliminating wasted time manually entering critical information on all Social Media platforms that a potential customer lead can be set up to nurture a professional and appropriate sales opportunity or networking advocate.2) Ease of uploading existing contacts from Twitter, Facebook Pages, LinkedIn and other Email programs into Nimble3) Having pertinent and reliable reminders to engage with a contact within Nimble based on triggers I set up with my designated criteria so that no contact slips through the cracks without having appropriate contact with my company4) Having the newly released Group Messaging tool to send out email messages that allow for personalization of content from fields within the contact record5) Using the Nimble Mobile app to manage all my activities to engage with contacts on multiple mobile devices keep me in easy reach to call, write, post a comment on any social media site, or create tasks not to be forgotten
    The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product. The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.

  • Ivana TaylorSmall Business Marketing Expert and Influencer
    Review
    10.0

    As an online publisher and small business influencer, I use Nimble a little differently than most organizations. It's ideal for people, experts or companies who build or start relationships online and then move those relationships from social media to email to phone to face-to-face meetings. While this doesn't have to be the case, it's the ideal application for Nimble. I use it as a solo user. I use it specifically to create and track conversations with small groups of people for projects that I'm managing and I find that it's invaluable for connecting with influencers in a personal and professional way.
    Nimble tracks your interactions with new relationships on social media. So if you met someone on Twitter, you can see those conversations on Nimble - you can see the evolution of the relationship in your email and ultimately in the deal that you've created with that prospect. Nimble has an amazing Chrome extension that curates all the online information on the person you're connecting with so that you can leverage areas of common interest and connection. Nimble's "DEALS" feature is a super simple sales pipeline that you can easily manage through its drag and drop feature. Now, Nimble will even find emails for connections and relationships you've started on social media so that you continue the relationship via email.

Negative Comments
  • Fred ClausTechnical Director
    Review
    1.0

    Nimble was our main CRM program for a couple of years. We used it to keep track of client addresses for mobile techs, as well as to monitor what the clients were calling in on and verify emails sent out for contract renewals.
    Social media auto-populate needs a lot of work. Never gave valid social media accounts for clients. Very clunky to work with. Not customizable the way others are. Claim to be unlimited but it's actually 20,000 contacts for the price quoted. Additional is 10.00 a month more.

  • Zach YokumCOO / Creative Director
    Review
    7.0

    Our small media production company uses Nimble as our CRM. We have a pool of about 1000 client contacts that we manage and keep up with. Our marketing, sales, and executive team all have accounts that allow us to track who is communicating with different buckets of clients. It helps us stay organized and intentional in how we communication with our client base and galvanizes our efforts to conduct promotions and nurture campaigns.

  • Verified UserProject Manager
    Review
    7.0

    In my company, it is used by the IT department, we are coordinating programs and events as well as communication with the clients. Its a major issue is searching contacts often fails. The mobile app is not worthy, but the desktop app is good
    Mobile application is too slow and not functioning as good as the web application. Accessing contacts may fails and unwanted contacts showing top. It's expensive. Card capturing is not much good.

Capterra
4.4
Top Comments by Capterra
Comments
  • Bruno F.Integrated Marketing Manager
    Review
    4.0

    Nimble is a solution that covers all the requirements of sales CRM, it is a CRM that has a 360 degree duration and covers the fundamental needs. Using this CRM has been useful for us for the last three years, and we are really pleased with it. It offers an interesting experience in relation to the interface, which is simple to use and reliable. This CRM offers us exceptional features related to the same analytics, marketing dashboards, marketing flows and marketing contract management. It is possible to easily generate reports for all my ongoing and completed opportunities, Sales approved leads reports and many more. It also has a data plug-in function that operates seamlessly and allows me to manage the accounts, contacts and activities I perform. All users have the ability to set up activities and add the task according to their requirements, which helps the sales team to work in a particular way and with greater success.

  • Tawanda S.Child Wellbeing Tracking Officer
    Review
    5.0

    Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging

  • Verified ReviewerManaging Director
    Review
    3.0

    We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

  • Abel A.Agent
    Review
    4.0

    It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.

  • David M.Sales Director / Logistics Coordinator
    Review
    5.0

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

  • Walter B.Director of Sales
    Review
    5.0

    With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price.