Bitrix24 Reviews

Andres F.Consulting Chief

0.0

Bitrix started out as a great option for managing clients, the free version had enough so that a freelancer or a small project could work well and then scale to other paid licenses. Review collected by and hosted on G2.com.

Tinu E.Project Director

5.0

It is very good at managing your leads and you can create your own support system with it. You can also communicate and work with your team directly in the software Review collected by and hosted on G2.com.

Clayton A I.Senior Partner

5.0

After testing several CRMs, Bitrix24 provided an outstanding number of features with the ease of use that we need in our accounting firm. Due to our frequency of use, we had to engage customer support to integrate apps that we use. The ease of implementation was simple as 1-2-3. Review collected by and hosted on G2.com.

Arnie S.Owner & President

0.0

The emails they did say hid the warning messaging so far in the subject & email, that you wouldn't have been able to tell them from marketing emails from the company. Their customer support was RUDE, unapologetic, and defensive. Review collected by and hosted on G2.com.

Verified User in Computer HardwareSmall-Business(50 or fewer emp.)

0.0

Zero customer support, zero soft skills. The management is either on a holiday or doesn't care too much about their company. Worst is when they haven't replied for hours until that moment you want to go to bed. This is in the 2 decades i am involved in customer support by far the worst company i've had to deal with. Review collected by and hosted on G2.com.

Jalal Y.Internal Auditor

0.0

They increase prices, and they deceive you!! When you want to downgrade your plan from a commercial plan to a free one, they locked your account & all your data, and a message appears that they can't bring you back to the free plan!!! Even if you try to disable all the paid features! My 8 months of experience with them was good but now, I believe this software is a piece of s***t. Review collected by and hosted on G2.com.

Fifi I.Airlines/Aviation

5.0

Depuis que j'y suis ce logiciel me facilite tellement les suivis et mes systmes de traitement

Bennett W.Financial Services

5.0

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

Rodrigue N.Civil Engineering

5.0

The platform has a highly dynamic interface. You can create and manage workgroups, design websites and online stores, and integrate collected data into the CRM. Task automation is a real plus. Bitrix24 allows you to import and export files. The flexibility of this CRM is unmatched.

Adriaan v.Banking

1.0

We initially locked in a forever pricing option that they said will never change on the ad copy. A few years down the line they denied this was ever the case. Watch out -they are dishonest.

Nusret O.Venture Capital & Private Equity

1.0

after pay 1500 dolars for only usefulable plan, I needed to pay 3000 dolars for developers to integrate that, all the developers tells different stories, its startup we have, its extremely abusive , AND ONCE YOU PAID , THERE IS NO REFUND, SO THATS A TRAP

Gabriel C.Marketing and Advertising

1.0

Problemas constantes en la versin on premise. es una vergenza

Becky F.Verified LinkedIn UserSoftware Developer

4.0

Overall: Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.

Saskia M.Verified LinkedIn UserSenior Director Sales Marketing

5.0

Overall: Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Eric R B.Verified LinkedIn UserChief Product Officer

3.0

Overall: We wanted a sales and CRM tool that could handle our small startups' workload. Basic workflows, sales tracking, and being a Rolodex for the office. But it's too clicky to be useful as an app for the team. Need to streamline and also improve the third-party connectors.

Verified ReviewerVerified LinkedIn UserMarketing Manager Consultant

3.0

Overall: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Tichaona Redemptor R.Verified LinkedIn UserChief information officer

4.0

Overall: Exciting and mostly informative with all features

Tembi G.Executive Director

4.0

"Bitrix24 provides a lot of features for your business"

bartovan

2.0

Our company implemented this company-wide. Its "Facebook" like features (posting updates and commenting on them) and chat are OK, but all the rest is messy. As far as project management goes, it's clunky and outdated. Not intuitive, not user-friendly, the wiki is 80's style, no clear overview of projects and tasks (everything is organized in workgroups which is a mess).

andrew_gr

4.0

Our team use Bitrix24 as an all-in-one tool for our business needs. CRM, task management, communication tools are really awesome. New features are also quite useful, like facebook open channel and CRM forms. Recommend to use for small and medium businesses.

vazirified

4.0

Great set of features (even in free plan) and a professional approach to task/project management and office automation. Bitrix24 is a great task management and collaboration platform.

atteli

5.0

Great app or to be more accurate series of connected application for business. Work fine in the cloud and even better in self hosted version.

Guest

5.0

The best app in free plan! Integration successfully with Instagram (chat) and Facebook Messenger.