Papaya Global Reviews

Abdul Z.Enterprise(> 1000 emp.)

5.0

Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going. Review collected by and hosted on G2.com.

Yogita B.Manager- Human Capital

4.5

Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal. Review collected by and hosted on G2.com.

Liron A.Mid-Market(51-1000 emp.)

4.0

Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback. Review collected by and hosted on G2.com.

Verified User in Civic & Social OrganizationSmall-Business(50 or fewer emp.)

0.0

We've had many, many customer service reps. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareEnterprise(> 1000 emp.)

2.5

Expensive, a bit more than the competition also they gave a discount Review collected by and hosted on G2.com.

Verified User in International Trade and DevelopmentMid-Market(51-1000 emp.)

3.0

Lack of technical enhancements to the employee profiles Review collected by and hosted on G2.com.

Tito O.Outsourcing/Offshoring

5.0

Whenever we email something (a query or anything), there's always somebody who will handle the query.The reply or outcome is all always timely.Our Payroll Outsourcing would have been a headache had we not engaged with Papaya. Thanks to Papaya!

Hadar B.Computer Software

5.0

A great company with a very useful and efficient solution, especially for those who employ in a variety of countries. Support many countries. A friendly and easy-to-implement platform.The customer success team is always very nice, available, gets back quickly and tries to help as much as possible with what is needed.

Trent O.Information Technology and Services

5.0

The pre sales and implementation process were very smooth, the system was implemented seamlessly. The customer support we have since received has been very good, particularly the speed of response.

Verified UserC-Level Executive

10.0

Papaya has helped us take our company to the very next level by helping us automate our payroll processes. This may be something lots are underestimating, but managing payroll with global/remote workers is a great pain, especially in today's world with greater regulation and the need to work with multiple vendors. It’s also completely unnecessary, as we learned when we began working with Papaya. Automation is not only easier and faster, but it’s also better. We used to suffer from manual error issues, with Papaya these have been eliminated, and making changes to the terms of employment of a worker abroad is no longer an administrative nightmare and compliance risk.We highly recommend Papaya Global for any company who wants to manage its payroll through a single SaaS platform with no dependencies on manual work. They make it easy to switch and the benefits start paying off shortly.

Kenneth Q.Chief People Officer

2.0

Overall: My experience can be summed up with two words; "extreme disappointment". We have bene using the system since around May of 2021 for one country with 15-25 employees. The first three payrolls were a mess, where employees did not receive payment in time, exposing my company to liability. Further, payments required by law to social security, etc., were also mishandled for about 2 months. I honestly do not understand how Papaya can service a multinational like Microsoft, with probably thousands of employees all over the world, when they cannot handle 15-25 employees in one country. The worst part, is that the contract asks for a 12 month notice if you wish to end the business relationship. I strongly encourage all potential customers to read the small print so you do not become a hostage to such a strict condition.

Julie C.CFO

1.0

Overall: Not very good. Initially we used their paying agent in the country we were doing payroll. When there paying option became available- we switched but encountered several issues with an employee not being paid on time and tax authority payments being paid late.

Verified ReviewerVerified LinkedIn UserController

5.0

Overall: I have a very good experience with the platform and specially the implementation and customer success teams. They are very pleasant, professional and great to work with.

Magnolia M.HR Manager

5.0

Overall: Great portal and team for support. I also love Papaya's Countrypedia. Very useful and insightful!

Giulia A.Sr. People Advisor

5.0

"Perfect for scaling companies"

Hadar B.HRBP

5.0

"Thank you "