UKG Ready Reviews

Robin F.Corporate Talent & Culture Manager

5.0

Everything being in one place is the #1 thing I like about UKG ready. We are about a week out from Go Live in UKG and the entire process has been nothing short of a great experience. In our previous HRIS Software system, you had to navigate away to different functions, and having a business with multiple divisions made it even more complicated. In UKG, all of our divisions are easily navigatable, the system can be set up exactly how you want it, and the customer service is 100% top notch. Review collected by and hosted on G2.com.

Ursula G.Mid-Market(51-1000 emp.)

5.0

We are in the testing phase doing parrell payrolls and the experience has been excellent. The entire transition process from vetting to this point has been the best we could have hoped for. While there were little things that weren't as expected, nothing has been anything that has made us think twice about the move. The service has been excellent and the teams are so helpful. We are a very small team on our end working on the transition and the UKG team has made it as easy as possible and they are very clear with what is needed, so there is no mixed communication. We would recommend them to anyone looking for a new payroll/HR/Benefits platform. Review collected by and hosted on G2.com.

Missy D.Mid-Market(51-1000 emp.)

5.0

Getting us out of manual processes, and providing a lot of great analytics for our CEO. Reducing the amount of paper floating around and is simplifying the process of getting documents through multiple approvals without things getting lost in the abyss that is email. AMAZING SUPPORT! So helpful, quick to respond, and dedicated to answering questions, solving problems, and teaching! We are about 5 months into implementation and are really happy with our decision! Review collected by and hosted on G2.com.

Verified User in RetailMid-Market(51-1000 emp.)

0.0

-Hard to search applicants Review collected by and hosted on G2.com.

Russ K.Director of Human Resources

0.0

Poor follow through with open issues. Too much confusion when working with different teams. No real contact really interested in solving the outstanding problems for which their are many Review collected by and hosted on G2.com.

Verified User in RetailEnterprise(> 1000 emp.)

0.0

Its very slow and could use some updating to the 21st century Review collected by and hosted on G2.com.

Ansley P.Government Administration

5.0

The ease of collecting data and then using it with our payroll software. We were using the same company for payroll as well as time tracking. It was not capable of collecting our complex pay methods, but UKG was. It has made doing payroll easy and expedited the process. Also their customer support is one of the best around. I don't know of a company that is doing this any better in the industry.

Paula D.Hospital & Health Care

5.0

The product is easy to use. I need to get more training in HR functions though.

Harleen H.Mechanical or Industrial Engineering

5.0

Very easy to use, the search feature is very helpful for looking up information

Anonymous ReviewerFood Production

1.0

het projectteam was junior en niet op de hoogte van de Belgische Sociale wetgevingImplementatietijd duurde veel langer dan voorzienOnvoldoende overdracht van openstaande issues na de go live naar de helpdeskOok na de go live blijven er nieuwe problemen opduiken waarbij voortdurend manueel door onze eigen mensen moet ingegrepen wordenAanpassingen worden voortduren tenietgedaan bij een nieuwe update van het pakketMensen zijn zeer moeilijk bereikbaar of reageren zelfs nietHet pakket is niet geschikt voor complexe productie omgevingen, dit had men op voorhand kunnen aangevenHet systeem is zeer traag en vraagt heel veel handelingen

SCOTT R.Sports

1.0

* Too many options * Too many drop-downs * Too complicated * Can't drag and drop * The set-up process was entirely from scratch with no examples to go from, no best practices * NOT INTUTIVE in the slightest * Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years * Company seems too large to be nimble * We invested well over 500 EE hours in set-up? Do you want your staff doing that? * I feel like we are at the programmers level, this barely seems like software from this decade * Customer serve gives off the vibe we should know more than we know

Aspen B.Wholesale

1.0

I have changed my password which met the criteria but it would not only not accept my new password but it kept locking my account. In which my manager had to constantly reset it...

Jessica BlankisHR Administrator

10.0

Kronos is being used by our entire organization. Everyone likes the ease at which Kronos can be used and its availability. Employees can log on from anywhere to manage their personal payroll entries. Some employees even use the mobile app. The reporting capabilities are what I personally enjoy using. These reports keep us organized and knowledgeable.
The system is incredibly user friendly. Even those with little computer experience can navigate Kronos. The reporting is amazing. There's a million different ways you can categorize reports to find the very specific data you're looking for. The customer service behind Kronos is wonderful. If you have an issue, there is always someone from the support team ready to assist you.

Brittany BrownHR Administrator

10.0

Kronos is used across our whole organization. It has been extremely beneficial to everyone. The system's easy to navigate and helps to pinpoint discrepancies between timekeeping and payroll, seeing as we utilize a different system for payroll. Since the implementation, I have conducted several classes for our employees. They agree that the system is easy to use and easy to understand.
Kronos captures time keeping accurately. Kronos is easy to navigate and understand. I am amazed at how easy it is to navigate and explain the systems features. Even the less computer savvy employees can login and access their accounts. For a system administrator, I always have access to refresh my memory on how to navigate through the system if I forget. The my learning feature is great. The kiosks are easy to navigate.

Erin Morton PHRHuman Resource Director

10.0

Kronos Workforce Ready is being used across the entire organization in multiple departments with very different schedules, systems, and requirements. It was implemented to address payroll errors, time keeping management, and also to reduce paper and human errors in our old processes.
Ability to set specific department needs within one program. Such as we have some employees working 24 hour shifts, 12 hour shifts and standard 8 hour shifts. Kronos helps manage all the different needs and overtime policies in one program. Employee interaction. With multiple departments, Workforce Ready was able to meet the needs of high end users and low end users over multiple devices. Simple and streamlined implementation with a great team.

Sheila ToneyHR Manager

1.0

Payroll, HR, Training, time management and general record keeping. It is being use across the entire organization. Payroll and time management and HR data.
Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.

Verified UserAdministrator

1.0

Kronos Workforce Ready (WFR) is being used by our HR department as their primary HRIS. WFR is also used for timekeeping by all departments throughout the company. We are also trialing the Scheduler module within WFR for use by operational departments. WFR was chosen as a stepping stone from Workforce Central which we had implemented on site for many years prior. We were looking for a homogenous solution to avoid many different software applications being used by separate departments.
The migration team is very difficult to work with. We were given a lot of sales promises that the migration team could not live up to. The documentation for migration is horrible and their import templates are in their ALPHA generation. Some of the team is very disrespectful as well. The scheduler module should be labeled as an alpha or beta stage module. It should not be ready for production, nor should it be sold to customers as a viable product yet. It lacks many features and the speed is horrendous. They way Kronos associates roles, permissions, security levels and employee views is very cumbersome and laborious to administer.

Verified UserTechnician

1.0

The Kronos workforce ready product is currently being used by our entire company in some capacity. The majority of users manage their benefits within the application, managers conduct reviews, and HR handles personnel data and onboarding through it.
The implementation team, especially those involved in creating exports to third party vendors, could be better dedicated. The exports that were created for us failed before implementation was over, and are still not operating correctly even though the product has been running for over a year. The onboarding application could work as described. Certain interfaces within the onboarding piece of the application, like a mass hire approval, or approval for different steps within a workflow do not work. Our company has yet to be able to use this piece that we have been paying for over a year although the Global Support Team continues to tell as the application developers are testing this piece and they will have a solution soon. The project management team could respond to issues with their warranted level of seriousness. Our project manager was replaced halfway through the implementation as the project was 6 months overdue. The second project manager didn't respond to issues that were business critical in a timely manner. Our team's daily work was doubled due to these lack of responses.

John R.Corporate Director of Human Resources

5.0

My experience has been phenomenal. I have a wonderful working relationship with a number of team members and have even gotten to speak 1 on 1 with the [sensitive content hidden] of the Company. I have not seen any other major company where the [sensitive content hidden] is that available AND willing to talk to you,

Jessica D.Game Programmer

4.0

I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.

Lillian G.Human Resources Generalist

5.0

The program is fantastic, and I appreciate being able to manage Payroll, TLM, and Benefits Open Enrollment in one location. UKG Ready eliminates the need for employees to manually enroll and maintain their personal information and leave balances.

George V.Founder

5.0

No Comments

Sarah H.Supervisor

3.0

No Comments

Alicia L.Payroll Specialist

2.0

No Comments