EngageBay Reviews

Roger M.Small-Business(50 or fewer emp.)

5.0

The software and the support team are very nice to work with. Suggestions and feedbacks are taken seriously and implemented. It has tons of features and functionality. Review collected by and hosted on G2.com.

Onur Kutlu G.Chief Growth Officer

4.5

We use EngageBay every day, heavily for Email Marketing purposes. We have used many other tools like Mailchimp, Mailerlite, Zoho, etc. before. EngageBay offers almost all features compared to other tools but for a much more affordable price. Besides their support team is amazing. They take care of our needs very quickly. The UI is very user-friendly. Setting it up and migrating from the previous tool was quite easy. We also use their Zapier integration. Review collected by and hosted on G2.com.

James D.Small-Business(50 or fewer emp.)

4.0

Would recommend. Review collected by and hosted on G2.com.

Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)

0.5

There are very few native integrations. The tool doesn't offer the same flexibility as other marketing automation platforms. It's clunky and difficult to set up good workflows. It doesn't even have built-in UTM tagging. Review collected by and hosted on G2.com.

Verified User in Apparel & FashionSmall-Business(50 or fewer emp.)

1.5

I wokld like for the interface to feel a bit more modern. I also think the name is relatively long winded so when talking about this platform it often leaves others with a bit of confusion about what the platform actually does. Review collected by and hosted on G2.com.

GIL V.Small-Business(50 or fewer emp.)

2.5

it loads. sometimes. but its manageable Review collected by and hosted on G2.com.

Faheem L.Legal Services

5.0

Ability to easily integrate marketing and crm software all in one place

Anonymous ReviewerEntertainment

5.0

User-friendly for the users. Easy to use and no hassle

Meemii L.Legal Services

5.0

Very easy leads and create powerful list and CVS transfers.

Anonymous ReviewerInternet

1.0

It doesn't work at all and the support team asks you to purchase credits for it to work.

James B.Computer Software

2.0

Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an individual, company, deal you can't just see a complete list of all emails or other updates (from anyone) in one simple date ordered list is really frustrating - I think this is what the "activity" tab is probably trying to do but certainly isn't there yet.It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv for some other work - perhaps you can do this but it's not obvious Also colleagues have told me the campaigns/broadcast elements are no way near as good as hubspot and also the calendar/task list element needs more work.

John A.Construction

3.0

Look and feel, email marketing less advanced than others, several issues getting things to work

Verified UserDirector

10.0

I use EngageBay to track all investors and leads. This includes sending automated emails, tracking their investment status, logging calendar invites, tracking investor issues and other customer service requests, and tracking lead status so I know what stage of the customer lifecycle they are. We replaced SalesForce with EngageBay which was far more effective.
Lead / customer tracking Automated emails Automations

Verified UserDirector

10.0

I use EngageBay to track all investors and leads. This includes sending automated emails, tracking their investment status, logging calendar invites, tracking investor issues and other customer service requests, and tracking lead status so I know what stage of the customer lifecycle they are. We replaced SalesForce with EngageBay which was far more effective.
Landing pages Livechat feature Lead/customer integration

Krishna D.Verified LinkedIn UserPerformance Marketing

5.0

Overall: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

Michelle B.Vice President

5.0

Overall: My overall experience with EngageBay is great! I've never had a problem using the software and any time I have a question, the support has been quick and helpful.

Staffan W.CEO

5.0

Overall: so far great support and rather easy to set up, even there are many many features. Canva integration is missing.

Kevin F.Verified LinkedIn UserPresident

4.0

Overall: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Nuran G.Head of Student Acquisition

5.0

"I am in love with the Platform"

sneha A.Email Marketing specialist

3.0

"More improvement required "

johnPHI555

5.0

**_Nice all in one tool_** Engagebay has helped me quite a bit with my digital marketing in last 2 months. Design is east and I can also track who opened my campaigns and get metrics. I think Startups and small businesses who are looking into low-cost CRM softwares must try this first.